Puppy and kitten products help pet owners care for their new best friends and can help retailers build a bond with customers.
New advances in pet product technology are changing not only how owners interact with companion animals, but also how retailers approach category sales.
Pet stores have an opportunity to be recognized for their retail excellence at this year’s Global Pet Expo in March.
The latest edition of Pet Business’ Top 25 Retailers list reveals the staggering rate at which the pet specialty channel’s premier chains are expanding.
Pittsburgh’s Healthy Pet Products is a successful fusion of owner Toni Shelaske’s wealth of knowledge in both store design and nutritional pet products.
Beyond just eating and drinking, pet bowls can offer owners a variety of stylistic, travel and health functions for any need.
Susan Weiss, CEO and founder of Ark Naturals Products for Pets, discusses the company’s two decades of innovating the pet health category.
A recent study by sales and marketing firm Acosta reveals key information about the shopping patterns of pet owners.
Retailers can support the growing awareness of the need for at-home oral care by providing a range of effective products to suit every pet and lifestyle.
Pet Business celebrates the best that the pet care category has to offer with the 15th-annual Industry Recognition Awards.
Pet store managers must be prepared to resolve conflicts between staff members in a way that strengthens the team overall.
Reducing the potential harm from non-native species requires collaboration to develop a balanced course of action that begins, not ends, with risk assessment methods.
Beyond keeping pets at their healthiest, remedies and supplements can also help retailers boost sales in other categories.
Pets are members of the family, which means they’re traveling just as much as their owners. Here’s how retailers can take advantage of this growing category.
Consumer awareness of grain-free dog foods and treats is high, but this doesn’t mean pet specialty retailers can kick back and let the products sell themselves—retailers must educate, promote and discuss.
Running an aquatic-focused pet store every day is challenging, especially in the age of the internet. But Greg Housley shows how great customer service is still the key to success in the modern era.
The World Pet Association’s 2016 Retail Operating Performance Report offers unique insight into the pet specialty channel.
For more than a half-century, Ethical Products has been helping pet specialty retailers succeed by offering a well-rounded product lineup that is constantly updated.
Consumers today are actively shopping for pet products that are Made in the USA, and smart retailers are responding by stocking more of these popular goods.
No matter how they plan to vote on Election Day, retailers can learn a lot about shaping public perception by looking at how candidates run for office.