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Why Home Delivery is No Longer Optional

There is no excuse for any pet retailer to not offer the convenience of home delivery for their customers.

3 Ways to Celebrate Adopt a Shelter Dog Month

Join the ASPCA's Find Your Fido campaign in bringing attention to the 3.3 million shelter dogs across America.

A Personal Approach to Marketing

How a well-timed greeting card can help inspire loyalty from your customer base.

Will IKEA’s Pet Collection be a Success?

IKEA, the world’s largest furniture retailer, now offers an accessory and furniture collection for pets.

Should You Consider Curbside Pickup?

With so many online retailers offering next-day or automatic shipping for pet food, curbside seems like a great way for pet stores to stay competitive.

What Your Customers Need to Know About Pet Obesity

Retailers should look at National Pet Obesity Awareness Day as an opportunity to contribute to the health of their customers' pets.

3 Impulse Sales Techniques You Haven’t Tried Yet

While it may seem like you've tried everything to encourage customers to add another item to their cart, there a few less common strategies every pet retailer should consider.

New Program Aims to Make Pet Ownership More Affordable

Paid members of PetHero, from Time, Inc., receive 25 percent off medical services from participating veterinarians.

Ready for a Howling Good Time?

It’s that time of year again — Halloween is right around the corner, and after that Thanksgiving and Christmas will be here before you know it.

3 Keys to Effective Emergency Plans

It is imperative that retailers know what to do when disaster strikes.

What Does Amazon Go Mean for the Future of Retail?

While advancements in retail technology are reshaping customer expectations for convenience, pet store owners must remember what sets them apart.

Better Cities for Pets Sees Success in Nashville

The Mars Better Cities for Pets initiative has produced concrete results in Nashville, Tenn.

Understanding Pet Insurance

The ability to educate customers about their pet insurance options is invaluable because it showcases your expertise on all things pet-related.

Why You Should Expand Before It's Too Late

Expansion can make it much easier to compete, particularly if one of pet specialty’s established powerhouse chains decides to move into your neighborhood.

How to Help Pets Affected By Hurricane Harvey

In the face of historic rainfall and flooding, numerous rescues and shelters in Texas are doing all they can to help pets displaced by Hurricane Harvey.

Why You Might Not Recognize Your Best Customers

Most retailers (and their staff) are likely focusing on the wrong details when it comes to identifying their best customers.

Hotels Offer Deals for National Dog Day

If your store is in the Seattle, New York City or Philadelphia areas—you know where to send your customers to spoil their dogs on this special holiday.

How Do MAP/MRP Policies Help Pet Owners?

One storeowner's question about how pricing policies designed to maintain a level playing field for retailers will ultimately impact customers is answered by a retailer at the forefront of the MAP/MRP conversation.

Top 5 Podcasts for Pet Retailers

Whether you're looking for practical business insight or pet-focused entertainment, there's a podcast for every pet specialty retailer.

Choosing the Right Employee Cell Phone Policy

Retailers have three basic options when it comes to deciding if and when store staff can use their cell phones on the sales floor.
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