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Promoting a Service Attitude

Good customer service is imperative to running a successful business.

Solving the Pet Waste Problem

Paul Cannella, president and founder of PoopBags.com, discusses how his company continues to stand out in the pet industry more than a decade after it first innovated the pick-up bags category.

Lone Wolves

By offering a unique product selection, coupled with exceptional customer service in a fun and entertaining environment, independent pet stores can come out ahead of the pack.

Treating Pets to Better Health

Functional treats offer consumers a way to support their pets’ physical and mental wellbeing.

Can I See Some ID?

New technology makes investing in pet ID products easier, more affordable and smarter than ever before.

Sick as a Dog

This flu season is rough for humans and dogs alike.

An Opportunity That Most Pet Retailers Are Missing Out On

Who wouldn't want access to a group of pet owners who live for their dogs and have disposable income?

Are Pet-Accompanied Workouts the Next Fitness Craze?

Exercising with pets is expected to be a big trend in 2018. Here’s what retailers need to know.

APPA Anounces Featured Speaker for PWN Breakfast

American Pet Products Association (APPA) will have Shama Hyder as the featured speaker at the seventh annual Professional Women’s Network (PWN) Breakfast.

6 Pet Safety Tips Retailers Should Promote This Winter

Help keep pets warm, dry and healthy this season by educating pet parents about winter safety.

What’s Feeding Pet Stores?

Sales data collected from more than 11,000 pet specialty stores reveals the pet food trends that are driving success for retailers across the country.

Bottom Line Boost

With growing consumer interest in high-quality pet nutrition and an ever-expanding variety of food, treats and other consumables on the market, retailers have an opportunity to reach new levels of sales success with these fast-moving categories.

Mealtime for Exotic Pets

Consumers have developed a big appetite for high-quality food and treats formulated for reptiles, birds, fish and small mammals.

FURnished in Style

Humanization in the pet industry is driving a desire for pet furniture that strikes a balance between fashion and function.

Healthy Mouth, Healthy Pet

Manufacturers are making it easier than ever for pet owners to help their dogs and cats maintain healthy teeth and gums—an essential part of our four-legged friends’ overall wellness.

Therapy Dogs Bring Stress-Relief to Holiday Travelers

Local New York non-profit partners with LaGuardia Airport to provide comfort to travelers during the holidays.

How to Resolve Staff Conflicts

There are nine key steps that pet store owners and managers can take to effectively overcome conflicts among their employees.

Global Pet Expo, Pet Store Pro Hosting Pre-Show Webinars

Join Global Pet Expo and Pet Store Pro for a series of hosted events to help your pet store be more successful in 2018.

7 Reasons Shoppers Choose a Pet Store

An informal survey of dog owners provides some insight into what attracts these consumers.

The Most Popular Dog Names for 2017

A recent report from Rover.com reveals the top trends in dog names and offers insights into the minds of owners.
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Popular Articles

Why We Should All Care About the Latest Lawsuit Against Blue Buffalo

The pet food manufacturer is being sued over its marketing claims, and the result could have serious implications for the entire industry.

A Decade of Growth

The 2019 edition of Pet Business’ Top 25 Retailers list reveals that the pet specialty channel’s premier chains continue to expand at an incredible pace.

The Golden Retriever Teddy Cut

This groom can be the perfect answer for Golden Retriever owners who want a cut that will keep their dogs cool in hot summer weather.

The Right Way to Do Grain-Free

Manufacturers are standing by their grain-free products as healthy and beneficial options for pet parents.

Bichon Frise Pet Trim

This cut is short enough to be practical while keeping the overall look of the Bichon, making it perfect for dogs that are active in the great outdoors.
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