Good customer service is imperative to running a successful business.
Paul Cannella, president and founder of PoopBags.com, discusses how his company continues to stand out in the pet industry more than a decade after it first innovated the pick-up bags category.
By offering a unique product selection, coupled with exceptional customer service in a fun and entertaining environment, independent pet stores can come out ahead of the pack.
Functional treats offer consumers a way to support their pets’ physical and mental wellbeing.
New technology makes investing in pet ID products easier, more affordable and smarter than ever before.
This flu season is rough for humans and dogs alike.
Who wouldn't want access to a group of pet owners who live for their dogs and have disposable income?
Exercising with pets is expected to be a big trend in 2018. Here’s what retailers need to know.
American Pet Products Association (APPA) will have Shama Hyder as the featured speaker at the seventh annual Professional Women’s Network (PWN) Breakfast.
Help keep pets warm, dry and healthy this season by educating pet parents about winter safety.
Sales data collected from more than 11,000 pet specialty stores reveals the pet food trends that are driving success for retailers across the country.
With growing consumer interest in high-quality pet nutrition and an ever-expanding variety of food, treats and other consumables on the market, retailers have an opportunity to reach new levels of sales success with these fast-moving categories.
Consumers have developed a big appetite for high-quality food and treats formulated for reptiles, birds, fish and small mammals.
Humanization in the pet industry is driving a desire for pet furniture that strikes a balance between fashion and function.
Manufacturers are making it easier than ever for pet owners to help their dogs and cats maintain healthy teeth and gums—an essential part of our four-legged friends’ overall wellness.
Local New York non-profit partners with LaGuardia Airport to provide comfort to travelers during the holidays.
There are nine key steps that pet store owners and managers can take to effectively overcome conflicts among their employees.
Join Global Pet Expo and Pet Store Pro for a series of hosted events to help your pet store be more successful in 2018.
An informal survey of dog owners provides some insight into what attracts these consumers.
A recent report from Rover.com reveals the top trends in dog names and offers insights into the minds of owners.