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Featured Articles Archive

Delivering Value with Private Label

A balance of quality and affordability has made Pet Supplies Plus' selection of private-label products quite popular with shoppers over the years.

The Best of Both Worlds

Pet Supplies Plus has spent the past three decades constructing a consistent retail experience while leveraging the entrepreneurial spirit of its franchisee owner-operators.

Putting a Paw Print on Training

Pet Supplies Plus has a training strategy that not only ensures that its stores are staffed with knowledgeable team members, but also equips franchise owners with all of the resources they need to be successful with their businesses.

Unlimited Potential in Limited Ingredients

Pet owners’ demand for transparency is taking limited ingredient diets to a new level.

Merchandising Magic

Four tips for creating engaging and eye-catching merchandising displays, and upgrading and maintaining customer-friendly store designs.

Encouraging Personal Authority

When carried out correctly by retailers, empowering store associates to make some decisions on their own will result in exceptional service for customers.

The Personal Touch

Driven by her passion for customer service and natural health, owner Tammi Janel goes beyond the products on the shelves to offer a holistic wellness experience for pets and people at Blackbird’s Bowl.

A Renewed Passion

New leadership and a new distribution model have jumpstarted growth for The Company of Animals’ U.S. operations.

Toys with a Powerful Purpose

Mustafa Koliva, president of OoMaLoo, discusses how his company’s handmade toys enrich the lives of not only pets, but also women in need.

Industry Evolution

Pet industry veteran Mark Hirschberg, president of Multipet International, discusses the positive and negative impact of the rapid changes being experienced in the pet industry.

Meet the PIJAC Board

The Pet Industry Joint Advisory Council’s Board of Directors includes some of the most knowledgeable and experienced people in the pet industry, all focused on protecting the well-being of companion animals and the pet trade.

One for All

The World Pet Association’s Good Works program is designed to benefit the entire pet industry.

Still Naturally Appealing

Consumers continue to seek natural foods for their dogs and cats, and manufacturers are developing more offerings in response.

A Healthier Chew

As Millennial shoppers increasingly drive pet product trends, the market is seeing a wider variety of simple, all-natural dog chews.

Avoiding Troubled Waters

Water quality is a crucial aspect of maintaining an aquarium, and many hobbyists need a major assist from their local pet specialty retailers to get it right.

Controlling Customer Conduct

With a healthy dose of patience and good humor, pet retailers can curb disruptive customer behavior and protect their animal charges without ruffling any feathers.

Habitat Trends

Retailers who stay informed about all the products that are available in the habitats category and keep an eye on what small pet owners are seeking can maximize sales possibilities.

An Instant Connection

Licensed products offer pet retailers an opportunity to tap into the resonance that certain characters and brands have with shoppers.

Local Attraction

Gorge Dog has established itself as the place to go for dog-lovers in Hood River, Ore., whether they need a bag of food and a new collar or a keepsake T-shirt to take back to their hometown.

Outside the Box

Exotic proteins are making significant inroads in the food and treat markets, offering pet parents novel and nutritious alternatives to traditional meats.
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Popular Articles

The Truth About the FDA’s Grain-Free Dog Food Warning

The troubling lack of information could result in unnecessary panic among pet owners.

The Top 25 Pet Retailers in North America

The 2018 Pet Business Top 25 Retailers list shows that North America’s largest pet store chains continued to experience phenomenal growth over the past year—a trend that shows no signs of slowing.

What Do Shock Collar Bans Mean for Retailers?

Given the growing movement against these containment and training devices, it might be time to look for alternative solutions.

How to Recognize When Pets are in Pain

Celebrate Animal Pain Awareness Month by helping owners better identify when their pet is hurting.

Wild One Enters the Market

The new brand introduces its products.
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