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Why a Lack of Branding is Killing the Pet Industry

According to guest blogger John Cullen, pet product manufacturers cannot win consumer—and retailer—loyalty without a good branding strategy.

Looking to Build Loyalty? Start with the Basics

Nothing is more memorable for a shopper than when they make a personal connection with a store’s employee.

What Retailers Should Learn from Blue Buffalo’s Move Into Grocery and Mass

The latest example of channel hopping has big implications for independent pet stores.

Pet Retailers Reveal Major Concerns

While pricing parity remains a huge concern within the independent pet channel, it is far from the only important issue on the minds of this embattled class of retailers.

When SuperZoo is Your First Tradeshow

As someone relatively new to the pet industry, SuperZoo 2017 was my first major tradeshow.

5 Insights from SuperZoo 2017

A look at some of the key takeaways from this year's show.

Letter to the Editor: Why Pulling Brands Off Chewy.com Isn't Enough

The long term threat to our industry is not Amazon or Chewy.

What Does the Chewy.com Brand Exodus Mean for the Future?

As interesting as the response to PetSmart’s acquisition of Chewy.com has been so far, it will be even more interesting to see the implications it holds for similar deals moving forward.

Mars Petcare Launches Better Cities for Pets

Through the pilot, more than 80 local businesses in Franklin, Tenn. opened their doors to pets, aiming to see just how the invitation to pets would impact the local community and economy.

Purina Report Says Pets in Workplaces Leads to Reduced Stress

We know Pets in the Classroom has a multitude of benefits for children, but what about pets in the workplace?

Fetch My Pet App Connects Pet Owners With Pet Businesses

Fetch My Pet is a new iPhone app created to help pet parents manage the different parts of a pet’s life.

Will DIY Dog-Washing Shops Become a Trend?

Watch out, groomers: Some pet parents are looking to cut grooming costs by taking their pets to “self-serve” dog washing boutiques.

Hecate Verona Launches Luxury Dog Manors

We now know that London is abuzz with a slew of deluxe dog spas, but the luxury doesn’t stop there.

The Pet Valu Calendar Contest

Customers will get a chance to see if their pets are calendar worthy while contributing to some great causes.

Korean Air Launches Frequent Flyer Program for Pets

When flying with pets, parents earn stamps that lead to big future savings

Deluxe Dog Spas: a New London Trend

Two pet salons in London are taking luxury to a new level with services like facials, pedicures and massages for pets.

Top 5 Cities to Travel With Your Pet

From Tampa to Portland, U.S. cities are prepared to be hosts with the most for your pet travel partners.

The Dangers of Private Label

​Could private-labeling end up hurting pet retailers in the long term?

A Visual Guide to DoggoLingo

If you want to communicate with Millennials, you’ve gotta speak their language.

Looking for Loyalty

What can pet stores do when a brand they have invested time and effort into suddenly jumps into a new retail channel or—maybe even worse—aligns itself with an online outlet that offers retail pricing below what most brick-and-mortar establishments pay at wholesale?
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