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Featured Articles Archive

Independents Lead

Three executives from successful pet store chains discuss the role that the independent retailers play in brand building, and how ecommerce is affecting the dynamics between retailers and suppliers.

PIJAC's Big Focus on Small Pets

The Pet Industry Joint Advisory Council is leading the way in setting standards for small animal care, but the organization needs help from every facet of the pet industry.

Growing Local

Pet Supplies Plus is combining its considerable corporate resources with a passionate base of franchisees to drive a new era of expansion for the pet store chain.

Delivering Value with Private Label

A balance of quality and affordability has made Pet Supplies Plus' selection of private-label products quite popular with shoppers over the years.

The Best of Both Worlds

Pet Supplies Plus has spent the past three decades constructing a consistent retail experience while leveraging the entrepreneurial spirit of its franchisee owner-operators.

Putting a Paw Print on Training

Pet Supplies Plus has a training strategy that not only ensures that its stores are staffed with knowledgeable team members, but also equips franchise owners with all of the resources they need to be successful with their businesses.

Unlimited Potential in Limited Ingredients

Pet owners’ demand for transparency is taking limited ingredient diets to a new level.

Merchandising Magic

Four tips for creating engaging and eye-catching merchandising displays, and upgrading and maintaining customer-friendly store designs.

Encouraging Personal Authority

When carried out correctly by retailers, empowering store associates to make some decisions on their own will result in exceptional service for customers.

The Personal Touch

Driven by her passion for customer service and natural health, owner Tammi Janel goes beyond the products on the shelves to offer a holistic wellness experience for pets and people at Blackbird’s Bowl.

A Renewed Passion

New leadership and a new distribution model have jumpstarted growth for The Company of Animals’ U.S. operations.

Toys with a Powerful Purpose

Mustafa Koliva, president of OoMaLoo, discusses how his company’s handmade toys enrich the lives of not only pets, but also women in need.

Industry Evolution

Pet industry veteran Mark Hirschberg, president of Multipet International, discusses the positive and negative impact of the rapid changes being experienced in the pet industry.

Meet the PIJAC Board

The Pet Industry Joint Advisory Council’s Board of Directors includes some of the most knowledgeable and experienced people in the pet industry, all focused on protecting the well-being of companion animals and the pet trade.

One for All

The World Pet Association’s Good Works program is designed to benefit the entire pet industry.

Still Naturally Appealing

Consumers continue to seek natural foods for their dogs and cats, and manufacturers are developing more offerings in response.

A Healthier Chew

As Millennial shoppers increasingly drive pet product trends, the market is seeing a wider variety of simple, all-natural dog chews.

Avoiding Troubled Waters

Water quality is a crucial aspect of maintaining an aquarium, and many hobbyists need a major assist from their local pet specialty retailers to get it right.

Controlling Customer Conduct

With a healthy dose of patience and good humor, pet retailers can curb disruptive customer behavior and protect their animal charges without ruffling any feathers.

Habitat Trends

Retailers who stay informed about all the products that are available in the habitats category and keep an eye on what small pet owners are seeking can maximize sales possibilities.
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