One storeowner's question about how pricing policies designed to maintain a level playing field for retailers will ultimately impact customers is answered by a retailer at the forefront of the MAP/MRP conversation.
Whether you're looking for practical business insight or pet-focused entertainment, there's a podcast for every pet specialty retailer.
Retailers have three basic options when it comes to deciding if and when store staff can use their cell phones on the sales floor.
According to guest blogger John Cullen, pet product manufacturers cannot win consumer—and retailer—loyalty without a good branding strategy.
Nothing is more memorable for a shopper than when they make a personal connection with a store’s employee.
The latest example of channel hopping has big implications for independent pet stores.
While pricing parity remains a huge concern within the independent pet channel, it is far from the only important issue on the minds of this embattled class of retailers.
As someone relatively new to the pet industry, SuperZoo 2017 was my first major tradeshow.
A look at some of the key takeaways from this year's show.
The long term threat to our industry is not Amazon or Chewy.
As interesting as the response to PetSmart’s acquisition of Chewy.com has been so far, it will be even more interesting to see the implications it holds for similar deals moving forward.
Through the pilot, more than 80 local businesses in Franklin, Tenn. opened their doors to pets, aiming to see just how the invitation to pets would impact the local community and economy.
We know Pets in the Classroom has a multitude of benefits for children, but what about pets in the workplace?
Fetch My Pet is a new iPhone app created to help pet parents manage the different parts of a pet’s life.
Watch out, groomers: Some pet parents are looking to cut grooming costs by taking their pets to “self-serve” dog washing boutiques.
We now know that London is abuzz with a slew of deluxe dog spas, but the luxury doesn’t stop there.
Customers will get a chance to see if their pets are calendar worthy while contributing to some great causes.
When flying with pets, parents earn stamps that lead to big future savings
Two pet salons in London are taking luxury to a new level with services like facials, pedicures and massages for pets.
From Tampa to Portland, U.S. cities are prepared to be hosts with the most for your pet travel partners.