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Putting Education First

With a comprehensive curriculum that blends experiential learning, online training and a formal classroom, Pet Food Express (PFE) ensures that all of its sales associates are prepared to help customers take the best possible care of their pets.

Caring Commitment

Through a range of fundraisers and adoption-focused events and programs, Pet Food Express demonstrates a firm commitment to supporting pets throughout its community.

Purely Palatable

With palatability, cross-selling and domestic sourcing at the forefront of Emerald Pet’s vision, the company caters its products to be successful in a retail environment.

Many Services, One Goal

The Green K9 is a one-stop shop that combines a focus on healthy pet products with services that cultivate client loyalty and trust.

Wild About Meat

Exotic or novel proteins are becoming more popular than ever as pet owners seek variety and nutritional benefits.

Embracing an Indulgence

Baked and gourmet treats offer fresh, customizable goodness that make them a favorite among pet parents seeking a special reward.

The New Humanization

Pet owners are taking pampering to the next level, and pet specialty retailers with the right approach stand to benefit.

Facing a Whole New World Together

Small, independent retailers play an important role in leading the pet industry into a future filled with change.

In the Trenches

Retailers who stand ready and willing to fight for the future of the pet industry can use this how-to guide on legislative battles.

Problem-Free Problem Solving

Pet store owners and managers can solve issues successfully and efficiently by identifying the right approach and devoting the appropriate amount of time.

Competing With Convenience

Brick-and-mortar pet retailers can effectively defend their market share from online competitors by making the shopping experience easier for customers.

Raise the Flag

The made in the USA trend is becoming more important than ever in pet stores as consumers read more meaning into the phrase.

A Heritage of Helping

Through providing premium pet goods and coordinating community fundraising, Greenwich, Conn.-based Pet Pantry Warehouse has built a legacy of trust with its clients over more than 70 years.

Stylish Solutions

While safety remains a top priority for pet containment products, many pet owners now also see visual appeal as a deciding factor when selecting a gate, pen or crate.

The Fast Track to Success

FasTrax CEO Doug Nolan discusses how pet specialty retailers of all shapes and sizes can streamline their operations and improve sales using the company’s cutting-edge technology solutions.

Remaining Vigilant

Win, lose or draw, legislating animal care is an ongoing effort.

The Perfect Fit

Pet specialty retailers of all shapes and sizes are learning that developing a private-label program can be a great way to set their stores apart in an increasingly competitive marketplace.

Coaching for Confidence

Enhancing confidence is one of the most neglected—yet effective—ways to coach your team to achieve performance excellence.

The Premier Industry Event

What’s in a name? With Global Pet Expo, there’s more to it than you might think.

The Truth About Millennial Pet Owners

Stores can benefit from research about Millennial pet owners, but you’ll need more than data to better understand their shopping habits.
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