Mud Bay's annual Mudstock event gathers every member of the chain's staff for a day of learning, team-building and fun.
Mud Bay is giving its staff a bigger stake in the chain's success by instituting an employee stock ownership plan.
The demand for domestically sourced and manufactured pet products is on the rise as consumers continue to equate these items with high quality.
While pet specialty stores undoubtedly face growing competition from online outlets, the right approach can go a long way in protecting a brick-and-mortar retailer's bottom line from this looming threat.
Independent pet specialty stores must understand and overcome the increasing competition they face from other brick-and-mortar retail channels in order to grow their share of the pet care market.
One veteran independent pet specialty retailer reveals the challenges that keep him up at night, as well as how his store's approach to customer service helps him sleep easier.
Prominent industry executives share their perspectives on the many opportunities and challenges facing pet specialty retailers today and in the future.
Five pet specialty retailers explain the challenges of running independent retail operations in today's marketplace.
Pet specialty retailers looking for product trends that will give them a leg up on the competition should pay close attention to several forces shaping the future of pet care.
A tiered pricing strategy can go a long way in helping pet specialty retailers attract a broad customer base across economic and demographic spectrums.
The 13th-annual Pet Business Industry Recognition Awards honor the innovative products that are critical to the success of independent pet stores.
Since he became the leader of the American Pet Products Association, Bob Vetere has made it his mission to ensure the continued success of not only the organization's membership, but also the pet industry as a whole.
Three successful fish-focused independent pet retailers illustrate the many challenges and opportunities facing the aquatics category.
Animal Supply Company, Pet Business' 2014 Distributor of the Year, is leveraging its expanding resources to help pet specialty retailers on a local level.
PetSmart and Petco have dominated the retail pet care market for the past 20-plus years, but the tide may be turning against the two big box stores as other retailers get more savvy and consumer's tastes change.
Retailers can improve their stores' sales and profitability by taking full advantage of the services offered by pet specialty distributors.
Built on a strong foundation of three generations of family ownership, Jack's Pets began operating on a whole new level when it was re-branded a few years ago.
Drawn by the ongoing strength of the pet care market, private-equity investors are inexorably changing the industry landscape, and providing significant opportunities and challenges to pet specialty retailers along the way.
Experts from all across the pet industry offer up 50 strategies that independent pet retailers can use immediately to make more money.
With the cost of being an employer increasing on multiple fronts, it is imperative that pet specialty retailers understand the true value of store staff and tailor their compensation accordingly.