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Swimming with Sharks

Running an aquatic-focused pet store every day is challenging, especially in the age of the internet. But Greg Housley shows how great customer service is still the key to success in the modern era.

The Power of Information

The World Pet Association’s 2016 Retail Operating Performance Report offers unique insight into the pet specialty channel.

The Ethical Experience

For more than a half-century, Ethical Products has been helping pet specialty retailers succeed by offering a well-rounded product lineup that is constantly updated.

Where It’s Made Matters

Consumers today are actively shopping for pet products that are Made in the USA, and smart retailers are responding by stocking more of these popular goods.

Lessons from the Campaign Trail

No matter how they plan to vote on Election Day, retailers can learn a lot about shaping public perception by looking at how candidates run for office.

A POSitive Investment

Point-of-sale systems have evolved to become more useful and functional than ever before, and every pet store should have one that best suits its unique needs.

The Meat of the Matter

Feline nutrition trends include premium proteins, innovative packaging and tasty snacks for finicky eaters.

The Easy Way to Add Grooming

Having a solid plan in place while being prepared to adjust course are keys to maintaining your sanity when expanding or debuting a pet store’s service offerings.

On the High Wire

Four single-unit pet specialty retailers reveal how they are stepping up to overcome the challenges facing small, independent pet stores in today’s rapidly evolving marketplace.

Six Essential Communication Skills for Managers

The performance of pet store employees ultimately depends on their leaders’ ability to effectively communicate expectations and goals.

The Big Chill

Despite several recalls in 2015, the frozen pet food category continues to grow at a hot pace.

New Hope for Responsible Breeders

When it comes to combating substandard breeders, the new voluntary breeder certification program introduced by Purdue University is a better alternative to pet sale bans.

Presents of Mind

With a unique selection of gifts for pets and pet lovers and the right marketing strategy, retailers can lay the groundwork for a successful holiday season of sales.

Spot-On Stain and Odor Solutions

Pet parents struggle to provide the most comfortable home for their animals, while also maintaining a clean, enjoyable space for their families and guests.

Partners in Pet Care

Professionals who make their living working with pets should play a valuable role in discussions about animal care legislation and regulation.

Employee Ownership

An employee stock ownership plan is an option that more pet business owners should consider as an employee benefit, or as an alternative to selling to outsiders.

In Safe Hands

After a tragic wakeup call almost 10 years ago, the pet food industry continues to work at regaining and maintaining pet owners’ trust.

A Safe Approach to Raw Foods

Manufacturers continue to work hard at mitigating the risks associated with raw diets while retailers educate consumers about safe-handling practices.

The New Product Dilemma

Specialty distributors can be an invaluable resource in helping retailers leverage the high level of product innovation in the pet industry.

Adding “Pop” to Pet Stores

Jeff Logan, director of marketing for Dexas International, Ltd., discusses how his company has taken its unique brand of innovation from housewares to pet care.
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Popular Articles

How Millennials Spend on Their Pets

A new survey examines the spending habits and attitudes of Millennial pet parents toward their four-legged companions.

A Volatile Year

The pet store chains that make up Pet Business’ annual Top 25 Pet Retailers list are facing many of the same challenges as their smaller counterparts in the channel.

The Golden Retriever Teddy Cut

This groom can be the perfect answer for Golden Retriever owners who want a cut that will keep their dogs cool in hot summer weather.

A Decade of Growth

The 2019 edition of Pet Business’ Top 25 Retailers list reveals that the pet specialty channel’s premier chains continue to expand at an incredible pace.

Walmart Discontinuing Sale of Pet Fish

The mass retailer informed its aquatic livestock suppliers that fish and aquatic plant sales would no longer be sold in any of its stores by Oct. 1.
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