By focusing on posing the right questions instead of giving advice, pet store owners and managers can help their employees take responsibility for solving their own motivational problems.
First-aid and wound-care products help pet owners care for their injured animals and help retailers become a trusted resource for the local pet-owning community.
Health trends in the human and pet worlds are spurring expansion and innovation in the dog chew category.
When should pet retailers start preparing for the highly anticipated holiday selling season, and how can they make this year more lucrative than the last?
For more than 45 years, family-owned Coastal Pet Products has been a key partner and driver of success for pet specialty retailers.
Pet product manufacturers are teaming up with stars to create and promote their wares, but does it really have an impact at retail?
Small and toy dog breeds are digging up big sales in pet specialty retail.
Understanding that its staff is its biggest asset, Mud Bay goes above and beyond to make sure that every employee feels valued.
Mud Bay's annual Mudstock event gathers every member of the chain's staff for a day of learning, team-building and fun.
Mud Bay is giving its staff a bigger stake in the chain's success by instituting an employee stock ownership plan.
The demand for domestically sourced and manufactured pet products is on the rise as consumers continue to equate these items with high quality.
While pet specialty stores undoubtedly face growing competition from online outlets, the right approach can go a long way in protecting a brick-and-mortar retailer's bottom line from this looming threat.
Independent pet specialty stores must understand and overcome the increasing competition they face from other brick-and-mortar retail channels in order to grow their share of the pet care market.
One veteran independent pet specialty retailer reveals the challenges that keep him up at night, as well as how his store's approach to customer service helps him sleep easier.
Prominent industry executives share their perspectives on the many opportunities and challenges facing pet specialty retailers today and in the future.
Five pet specialty retailers explain the challenges of running independent retail operations in today's marketplace.
Pet specialty retailers looking for product trends that will give them a leg up on the competition should pay close attention to several forces shaping the future of pet care.
A tiered pricing strategy can go a long way in helping pet specialty retailers attract a broad customer base across economic and demographic spectrums.
The 13th-annual Pet Business Industry Recognition Awards honor the innovative products that are critical to the success of independent pet stores.
Since he became the leader of the American Pet Products Association, Bob Vetere has made it his mission to ensure the continued success of not only the organization's membership, but also the pet industry as a whole.