There’s always going to be a need for pet products, but how pet stores navigate the uncertain future of retailing will have a huge impact on their ability to remain competitive.
Whether it’s by plane, train or car, pet parents need to be prepared for any situation when traveling with their furry friends.
Jeff Dickerson, CEO of DaySmart Software—makers of 123Pet Software—explains how the company’s technology helps make managing pet services easier than ever.
The success of Connecticut-based retailer NorthPoint Pets and Company illustrates the importance of prioritizing service over sales to build customer loyalty.
Alison Cremeans, director of marketing for MiracleCorp, discusses the company’s complete line of innovative, solution-driven pet products designed to enhance the human-animal bond.
The many programs, tax breaks and financial incentives that can be found within the CARES Act are a lifeline for businesses large and small.
Retailers already know the supplement category is a gold mine, but they may not be harnessing it to its full potential.
Taking proper care of pets after an injury, surgery or emergency situation can make all the difference for their recovery.
Creating a pet dental center is about more than stocking oral care products; it’s about providing a comprehensive experience for customers.
Retailers discuss the special tactics they use to capitalize on the popularity of American-made products.
The right assortment can turn new pet owners into lifelong consumers.
Industry leaders gather for a roundtable discussion on how they’ve beaten back the tide against power players like Chewy and Amazon.
How you set the prices in your salon can make or break your business.
Understanding what the words on the label actually mean can prove beneficial for the long-term health of pets.
Since transitioning from advertising to pet retail, Patricia Harris Zeller has turned the Animal Connection into a prime example of what creative marketing can accomplish.
Thomas Roberton, vice president of marketing for Snap21, discusses how the company’s integrated photo review app can help pet businesses better engage with current and prospective customers.
The Pet Industry Distributors Association’s interactive online presence was redesigned to make it easier for vendors and retailers to access and explore a wealth of resources.
Understanding and maintaining your faith in three simple truths—and steering your business accordingly—will undoubtedly be the keys to your ongoing success.