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A Resource Center for Pet Parents

The success of Connecticut-based retailer NorthPoint Pets and Company illustrates the importance of prioritizing service over sales to build customer loyalty.

Miracle Makers

Alison Cremeans, director of marketing for MiracleCorp, discusses the company’s complete line of innovative, solution-driven pet products designed to enhance the human-animal bond.

Supplementing Success

Retailers already know the supplement category is a gold mine, but they may not be harnessing it to its full potential.

The Right Aid

Taking proper care of pets after an injury, surgery or emergency situation can make all the difference for their recovery.

Creating a Dental Center

Creating a pet dental center is about more than stocking oral care products; it’s about providing a comprehensive experience for customers.

Marketing Made in the USA

Retailers discuss the special tactics they use to capitalize on the popularity of American-made products.

Building a Training Department

The right assortment can turn new pet owners into lifelong consumers.

How to Survive the E-Commerce Onslaught

Industry leaders gather for a roundtable discussion on how they’ve beaten back the tide against power players like Chewy and Amazon.

A Show of Pride

The success of Global Pet Expo in the face of an emerging public health crisis illustrates just how important this event is to the pet industry.

The Price is Right

How you set the prices in your salon can make or break your business.

A Groomer’s Guide to Natural Products

Understanding what the words on the label actually mean can prove beneficial for the long-term health of pets.

Making an Animal Connection

Since transitioning from advertising to pet retail, Patricia Harris Zeller has turned the Animal Connection into a prime example of what creative marketing can accomplish.

Expanding Your Reach is a Snap

Thomas Roberton, vice president of marketing for Snap21, discusses how the company’s integrated photo review app can help pet businesses better engage with current and prospective customers.

PIDA’s New User-Friendly Website

The Pet Industry Distributors Association’s interactive online presence was redesigned to make it easier for vendors and retailers to access and explore a wealth of resources.

Webinar Series Addresses COVID-19

The new web series will tackle how to navigate a pet business during uncertain times.

PIJAC Honored Six Individuals and Organizations at Global Pet Expo

The 2020 PIJAC Awards recognize outstanding pet care community leaders.

10 Retailers Honored at Global Pet Expo

The Retailer Excellence Awards given out at the show recognized exceptional independent pet specialty stores in a variety of categories that are key to retail success.

5 Topics Everyone Was Talking About at Global Pet Expo

Several game-changing issues that are sure to impact the entire pet industry had the show floor buzzing.

How to Create a Safer Environment for Groomers

It is vital to take care of the most important asset in the grooming salon—the groomer.

Attitude Check

In order to ensure morale stays high, it’s important to take an introspective look into your own attitude to see how it’s affecting your employees.
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