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It's Dinner Time

Beyond just eating and drinking, pet bowls can offer owners a variety of stylistic, travel and health functions for any need.

Pioneering Natural Health

Susan Weiss, CEO and founder of Ark Naturals Products for Pets, discusses the company’s two decades of innovating the pet health category.

The Pet Parenting Boom

A recent study by sales and marketing firm Acosta reveals key information about the shopping patterns of pet owners.

Open Wide

Retailers can support the growing awareness of the need for at-home oral care by providing a range of effective products to suit every pet and lifestyle.

Pet Industry All-Stars

Pet Business celebrates the best that the pet care category has to offer with the 15th-annual Industry Recognition Awards.

A Positive Approach to Conflict

Pet store managers must be prepared to resolve conflicts between staff members in a way that strengthens the team overall.

Proper Protection

Reducing the potential harm from non-native species requires collaboration to develop a balanced course of action that begins, not ends, with risk assessment methods.

Send in the Reinforcements

Beyond keeping pets at their healthiest, remedies and supplements can also help retailers boost sales in other categories.

Globe-Trotting Pets

Pets are members of the family, which means they’re traveling just as much as their owners. Here’s how retailers can take advantage of this growing category.

Keeping Grain-Free Going

Consumer awareness of grain-free dog foods and treats is high, but this doesn’t mean pet specialty retailers can kick back and let the products sell themselves—retailers must educate, promote and discuss.

Swimming with Sharks

Running an aquatic-focused pet store every day is challenging, especially in the age of the internet. But Greg Housley shows how great customer service is still the key to success in the modern era.

The Power of Information

The World Pet Association’s 2016 Retail Operating Performance Report offers unique insight into the pet specialty channel.

The Ethical Experience

For more than a half-century, Ethical Products has been helping pet specialty retailers succeed by offering a well-rounded product lineup that is constantly updated.

Where It’s Made Matters

Consumers today are actively shopping for pet products that are Made in the USA, and smart retailers are responding by stocking more of these popular goods.

Lessons from the Campaign Trail

No matter how they plan to vote on Election Day, retailers can learn a lot about shaping public perception by looking at how candidates run for office.

A POSitive Investment

Point-of-sale systems have evolved to become more useful and functional than ever before, and every pet store should have one that best suits its unique needs.

The Meat of the Matter

Feline nutrition trends include premium proteins, innovative packaging and tasty snacks for finicky eaters.

The Easy Way to Add Grooming

Having a solid plan in place while being prepared to adjust course are keys to maintaining your sanity when expanding or debuting a pet store’s service offerings.

On the High Wire

Four single-unit pet specialty retailers reveal how they are stepping up to overcome the challenges facing small, independent pet stores in today’s rapidly evolving marketplace.

Six Essential Communication Skills for Managers

The performance of pet store employees ultimately depends on their leaders’ ability to effectively communicate expectations and goals.
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