Pet Supplies Plus has a training strategy that not only ensures that its stores are staffed with knowledgeable team members, but also equips franchise owners with all of the resources they need to be successful with their businesses.
Pet owners’ demand for transparency is taking limited ingredient diets to a new level.
Four tips for creating engaging and eye-catching merchandising displays, and upgrading and maintaining customer-friendly store designs.
When carried out correctly by retailers, empowering store associates to make some decisions on their own will result in exceptional service for customers.
Driven by her passion for customer service and natural health, owner Tammi Janel goes beyond the products on the shelves to offer a holistic wellness experience for pets and people at Blackbird’s Bowl.
New leadership and a new distribution model have jumpstarted growth for The Company of Animals’ U.S. operations.
Mustafa Koliva, president of OoMaLoo, discusses how his company’s handmade toys enrich the lives of not only pets, but also women in need.
Pet industry veteran Mark Hirschberg, president of Multipet International, discusses the positive and negative impact of the rapid changes being experienced in the pet industry.
The Pet Industry Joint Advisory Council’s Board of Directors includes some of the most knowledgeable and experienced people in the pet industry, all focused on protecting the well-being of companion animals and the pet trade.
The World Pet Association’s Good Works program is designed to benefit the entire pet industry.
Consumers continue to seek natural foods for their dogs and cats, and manufacturers are developing more offerings in response.
As Millennial shoppers increasingly drive pet product trends, the market is seeing a wider variety of simple, all-natural dog chews.
Water quality is a crucial aspect of maintaining an aquarium, and many hobbyists need a major assist from their local pet specialty retailers to get it right.
With a healthy dose of patience and good humor, pet retailers can curb disruptive customer behavior and protect their animal charges without ruffling any feathers.
Retailers who stay informed about all the products that are available in the habitats category and keep an eye on what small pet owners are seeking can maximize sales possibilities.
Licensed products offer pet retailers an opportunity to tap into the resonance that certain characters and brands have with shoppers.
Gorge Dog has established itself as the place to go for dog-lovers in Hood River, Ore., whether they need a bag of food and a new collar or a keepsake T-shirt to take back to their hometown.
Exotic proteins are making significant inroads in the food and treat markets, offering pet parents novel and nutritious alternatives to traditional meats.
Grizzly Pet Products offers a range of high-quality, all-natural nutritional products for pets made from wild-caught, ocean-based ingredients.
Pet owners want baked and gourmet treats to be special snacks with clear nutritional benefits.