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Confessions of a Pet Retailer

Forty-five years after he took over the family pet store, Al Selmer offers some insight into the challenges facing the modern independent pet retailer.

Riding the Next Wave

Pet product marketers must prepare for the inevitable end of the baby-boomer boom by reaching out to emerging consumer demographics.

Natural Progression

The retail pet industry’s trend toward natural and eco-friendly products has quickly gained momentum over the past several years, and pet specialty stores are positioned to profit from this movement.

Fighting for a Share

As mass retailers get more involved with the pet category, the onus is on pet specialty chains to come up with ways to survive and thrive in this increasingly crowded marketplace.

Training Basics

Using a well-developed employee education program to build a knowledgeable store staff is essential to the success of a pet specialty retail business.

Trend Watch 2011

While the pet industry, in general, seems poised to have a great year, there are five product segments that are expected to be particularly lucrative in 2011.

2010 Industry Recognition Awards

Pet Business’ ninth-annual Industry Recognition Awards honor standout products in a variety of pet care categories.

On the Rebound

Whether or not the U.S. economy goes into a full-fledged recovery, next year is sure to present a variety of challenges and opportunities for pet specialty retailers.

The Road to Success

The close relationship between independent pet specialty retailers and their distributor partners has long been–and continues to be–the cornerstone of a healthy pet industry.

The Little Chain That Could

Pet Food Express has carved out a niche in the San Francisco Bay area by stressing merchandising, service and selection. That’s why the chain has been named the 2010 Pet Business Retailer of the Year.

Higher Education

Crunch Time

When facing economic uncertainty, it is essential that pet specialty retailers find creative ways to cut operational costs without killing sales.

An Exotic Challenge

Retailers that deal in exotic pets must navigate a jungle of challenges and scrutiny from regulators.

License to Thrill

Products connected to highly recognizable personalities, organizations and even cartoon characters can generate excitement and drive profits in the pet store.

Blueprint for Success

If done properly, a store redesign can greatly enhance a pet retailer's brand and ultimately result in increased sales.

Building a Better Shopping Experience

There are nine areas that pet specialty retailers should focus on to give their customers a more convenient, and thus more attractive, shopping experience.

A Portrait of Our Shoppers

A Pet Business survey found that consumers are concerned about the economy and are holding back on non-essential pet purchases. The good news is that the bad times may not last much longer.

Replicating Success

Retail franchises have long been dominant players in the pet industry. However, while joining a pet store franchise or franchising an established retail concept may be attractive options, neither move should be made without significant due diligence.

Recession Lessons

Pet-specialty retailers can learn a lot from the failures and successes of their counterparts in other industries.

2009 Industry Recognition Awards

With our eighth-annual Industry Recognition Awards, the Pet Business editors highlight some of the most exciting and functional pet products on the market.
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