A tiered pricing strategy can go a long way in helping pet specialty retailers attract a broad customer base across economic and demographic spectrums.
Understanding that its staff is its biggest asset, Mud Bay goes above and beyond to make sure that every employee feels valued.
Mud Bay's annual Mudstock event gathers every member of the chain's staff for a day of learning, team-building and fun.
Mud Bay is giving its staff a bigger stake in the chain's success by instituting an employee stock ownership plan.
Regularly freshening up a pet store’s image is essential, regardless of the state of the economy. Luckily, this process needn’t break the bank.
Pet specialty retailers can cultivate the next generation of pet owners by reaching out to kids inside and outside the store.
Retailers know that differentiation is the key to standing out in an increasingly competitive retail environment; but they often overlook design as one basic way to shine.
With our eighth-annual Industry Recognition Awards, the Pet Business editors highlight some of the most exciting and functional pet products on the market.
Pet Business’ ninth-annual Industry Recognition Awards honor standout products in a variety of pet care categories.
Now in their tenth year, the Pet Business Industry Recognition Awards celebrate the pet industry's most exciting and innovative products.
Pet Business celebrates the best that the pet care category has to offer with the 11th annual Industry Recognition Awards.
With the 12th-annual Industry Recognition Awards, Pet Business honors the ground-breaking products that are driving growth in the pet care market.
The 13th-annual Pet Business Industry Recognition Awards honor the innovative products that are critical to the success of independent pet stores.
National and regional pet specialty chains have driven the pet products market from a small cottage industry to a 21st century retail powerhouse.
The business of selling companion animals is far more complicated than simply stocking pet supplies and requires a unique commitment on the part of retailers.
Five retail executives discuss the pet industry's strengths, weaknesses, opportunities and threats, as well as how these factors are impacting their businesses.
Since he became the leader of the American Pet Products Association, Bob Vetere has made it his mission to ensure the continued success of not only the organization's membership, but also the pet industry as a whole.
Mud Bay's focus on doing what is best not only for pets, but also for its employees, has helped it become the Pacific Northwest's premier independent pet retail chain. And Pet Business' 2015 Retailer of the Year.