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The Season for Selling

The holidays represent an important sales period for pet stores, so it is essential that retailers do everything they can to convert pet owners' holiday spirit into register rings.

A Narrowing Pipeline

Will consolidation among pet industry distributors make it more difficult for independent retailers to access the products they need to set themselves apart from their competition?

Armed with Services

Offering pet-related services can be a great way to drive customer traffic and boost an independent pet retailer's bottom line.

A Move Toward Equality

As the Marketplace Fairness Act, otherwise known as the online sales tax, moves to the House, brick-and-mortar retailers should understand how it could affect their operations if it passes.

Show Stopper

By taking the right approach, pet retailers can turn showrooming shoppers into loyal customers and even vocal advocates of the store.

The Three Ps of Merchandising

For pet retailers, the keys to a successful merchandising strategy are presentation, placement and promotion.

An Independent Spirit

Chuck & Don's Pet Food Outlet is a prime example of how a regional chain can stand up to big-box competitors by delivering high-quality products and customer service in a neighborhood pet shop atmosphere. That is why it has been named Pet Business' 2013 Retailer of the Year.

Keys To Success

Pet specialty retailer American Dog Outfitters clears several hurdles to find success in Key West.

Learning to Profit

Retailers can and should use a formal, consistent employee-training program to grow their businesses.

Getting a Handle on Healthcare

While the ultimate impact of the new Patient Protection and Affordable Care Act remains to be seen, some of the challenges and opportunities that it will present to pet retailers are already apparent.

The Power of One

Facing an unprecedented amount of competition and economic pressure, single-store pet retailers must be nimble in leveraging their unique strengths or fall by the wayside.

Restoring Confidence

Today's shoppers are approaching the pet food aisle with a healthy dose of skepticism, so pet retailers must go above and beyond to ensure confidence in this important segment of their business.

Mind Your Managers

The challenge of finding, developing and retaining good store managers can be made much easier if storeowners take the right steps.

The Strong Survive

While the past five years of economic strife have proven disastrous for many retailers, five pet specialty chains prove that it is possible to not only survive, but grow in a difficult economy.

Taking the Puppy Out of the Window

Three independent pet retailers share their experiences of life after puppy sales.

An Amazonian Challenge

Wielding formidable weapons such as low overhead and unlimited shelf space, Internet retail giant Amazon.com is testing brick-and-mortar stores like never before.

Pet Retailers Bite Back

Pet specialty retailers are leveraging their arsenal of competitive strengths to battle against Amazon.com.

Designed for Success

Retailers know that differentiation is the key to standing out in an increasingly competitive retail environment; but they often overlook design as one basic way to shine.

Welcome to the Club

Pet Club has emerged from the desert to become a player in several markets across Arizona and Colorado. The chain's rapid growth and success are why it has been selected as the Pet Business Retailer of the Year.

Riding the Next Wave

For pet retailers, the ability to identify the hottest product trends is key to sustaining success through the fourth quarter of 2012 and beyond.
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