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Learning to be Likeable

In order to cultivate a loyal customer base, pet store employees must first know what they are really selling.

The Best of Both Worlds

Bobbi Panter, owner of Bobbi Panter Pet Products, discusses her recent partnership with Antwan André Patton, better known as Big Boi from the hip-hop duo Outkast.

Serving Them Well

Today’s pet bowls, diners and feeders do more than just hold food and water. They play a big role in keeping dogs healthy, encouraging activity and providing peace of mind for pet owners.

Natural Pest Solutions

Manufacturers in the natural flea and tick solutions category are prioritizing alternatives to chemical ingredients.

Cats on the Move

By stocking up on great products and providing smart customer service, retailers can make feline travel products a real profit center.

A New Breed of Standards

The Pet Express retail chain seeks to elevate standards in the live-animal sales sector of the industry by setting the example and collaborating with retailers and breeders to raise the bar.

The One-Stop Shop

Pet specialty retailers are leveraging the synergies between pet services and product sales in order to thrive in an increasingly competitive marketplace.

Bringing Life to Pet Stores

Having developed a formidable presence in the world of pet fashion, Pet Life is branching out into new product categories such as pet tech and nutritional supplements.

Closing the Generation Gap

A new study from the American Pet Products Association details the changing demographic profile of today’s pet parents.

Tops in Treats

Barbara Denzer, vice president of marketing for Cardinal Pet Care, reveals how the company is tapping into the latest nutrition trends to offer retailers a winning lineup of treats.

Celebration Success

There are numerous pet-related holidays that can provide retailers with an opportunity to engage with current and prospective customers, but storeowners must choose the right observances and approach.

The Power of Pet Tech

As pet owners increasingly integrate new technologies into their everyday lives, they are looking for similar advancements in a variety of pet product categories.

Come Fly—or Drive or Walk—with Me

Manufacturers are introducing products that make it easier than ever to travel with pets.

Rescue and Relief

Supplements and remedies offer dog owners effective solutions for maintaining their pets’ health, resolving problems and avoiding vet bills.

A Little Litter Goes a Long Way

With cat ownership on the rise, the litter category is a perfect sales driver for pet specialty retailers.

Next-Generation Aquatics

The team behind Central Pet Aquatics’ Aqueon brand discusses innovation and nurturing aquatics.

Take a Hike

From a stroll around the block to a mountain trek, these dog-walking products can help pets and owners be prepared for anything.

The Bright Side of Sales

Lighting can be a tricky component of aquarium keeping to get right, but well-informed retailers can make this department of their aquatics section really shine.

Hanging on the Line

Even in the Internet age, the telephone is still an essential tool that connects retailers with their customers, but it can also be a source of both frustration and unexpected comedy.

Delicious and Nutritious

The all-natural trend that is sweeping the pet food category is great for retailers who stay informed about the many benefits associated with this growing movement.
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