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Accidents Happen

Housetraining problems can ruin the bond between owner and pet, resulting in dogs ending up in shelters or worse; pet specialty retailers can help dogs and their humans stay happily together.

Lessons from the Campaign Trail

No matter how they plan to vote on Election Day, retailers can learn a lot about shaping public perception by looking at how candidates run for office.

A POSitive Investment

Point-of-sale systems have evolved to become more useful and functional than ever before, and every pet store should have one that best suits its unique needs.

The Meat of the Matter

Feline nutrition trends include premium proteins, innovative packaging and tasty snacks for finicky eaters.

The Easy Way to Add Grooming

Having a solid plan in place while being prepared to adjust course are keys to maintaining your sanity when expanding or debuting a pet store’s service offerings.

On the High Wire

Four single-unit pet specialty retailers reveal how they are stepping up to overcome the challenges facing small, independent pet stores in today’s rapidly evolving marketplace.

Six Essential Communication Skills for Managers

The performance of pet store employees ultimately depends on their leaders’ ability to effectively communicate expectations and goals.

The Big Chill

Despite several recalls in 2015, the frozen pet food category continues to grow at a hot pace.

New Hope for Responsible Breeders

When it comes to combating substandard breeders, the new voluntary breeder certification program introduced by Purdue University is a better alternative to pet sale bans.

Presents of Mind

With a unique selection of gifts for pets and pet lovers and the right marketing strategy, retailers can lay the groundwork for a successful holiday season of sales.

Spot-On Stain and Odor Solutions

Pet parents struggle to provide the most comfortable home for their animals, while also maintaining a clean, enjoyable space for their families and guests.

Buying into Freeze-Dried

Pet specialty retailers have dialed into the benefits freeze-dried products offer pets, owners and their stores.

Cleaning Up with Natural Litter

Natural cat litter is available in many forms and textures, so manufacturers are helping consumers learn more about the options.

Treats for a New Generation of Cat Owners

Cat ownership is booming amongst Millennials—and they are taking the cat treat category in a healthier direction.

Product Round-Up: Pet Carriers

Whether customers are looking for a way to tote pets along on errand runs or bring them on a cross-country voyage, manufacturers have developed the right carrier for the job.

Partners in Pet Care

Professionals who make their living working with pets should play a valuable role in discussions about animal care legislation and regulation.

Employee Ownership

An employee stock ownership plan is an option that more pet business owners should consider as an employee benefit, or as an alternative to selling to outsiders.

In Safe Hands

After a tragic wakeup call almost 10 years ago, the pet food industry continues to work at regaining and maintaining pet owners’ trust.

A Safe Approach to Raw Foods

Manufacturers continue to work hard at mitigating the risks associated with raw diets while retailers educate consumers about safe-handling practices.

The New Product Dilemma

Specialty distributors can be an invaluable resource in helping retailers leverage the high level of product innovation in the pet industry.
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