Retailers should be able to recognize customer satisfaction levels, and adjust to meet the needs of customers.
Jeff Valdez, customer care manager for Pets Global, discusses the company’s popular Zignature and Fussie Cat food brands, as well as its new high-protein Essence diets.
PIJAC expects to see increased activity impacting the pet care community in the upcoming year.
Claire Hamblion, vice president of marketing for Supreme Petfoods, discusses the company’s commitment to meeting the dietary needs of all small animal species.
Katie McNulty, marketing coordinator for Midwestern Pet Foods, discusses how the company delivers high-quality nutrition while prioritizing environmental stewardship.
Branching out into pet services makes good business sense for retailers, but you must take the right steps to make the most of this burgeoning part of the pet care market.
Transparency and communication are more important than ever.
Earth Animal founders Dr. Bob and Susan Goldstein discuss the company’s unsurpassed commitment to improving the health and quality of life of pets.
Grooming and pet service professionals converge on the Atlanta Pet Fair & Conference.
Ken Ludwick, manager of Tasman’s Natural Pet, explains how tight control over where and how the company’s raw materials are obtained enable it to reliably produce safe, high-quality rawhide chews.
Pet specialty retailers should make the effort to talk with their elected representatives as early as possible.
The pet industry is ever changing. Preparing your employees to be flexible can make these changes more seamless.
John Davies, president and cofounder of Lintbells, discusses his company’s focus on consistently providing high-quality, safe and efficacious supplements for pets.
Barton O’Brien, founder and CEO of BAYDOG, explains how this young company is helping independent pet retailers stand out with a growing lineup of high-quality dog accessories.
More pet-friendly housing and workplaces will allow more people to enjoy the human-animal bond.
Blake Anderson, founder/managing director of Pet Parents, explains how the company’s unique brand of innovation is helping to minimize the messes that come with pet ownership.
The pet industry must work together to address the growing concerns around antimicrobial resistant germs.
Sandra Allisona, vice president of American Mutt, discusses how the company is meeting modern pet owners’ demand of for durable, made-in-the-USA products.
Earning and maintaining the trust of consumers by demonstrating what we ask them to believe about our products is essential to the continued success of the pet industry.
Pet industry distributors’ growth is inextricably tied to independent retailers’ success.