The young, relatively inexperienced staff members that many pet specialty stores depend on often need a crash-course on the fundamentals of professional retailing.
Animal Supply Company, Pet Business' 2014 Distributor of the Year, is leveraging its expanding resources to help pet specialty retailers on a local level.
PetSmart and Petco have dominated the retail pet care market for the past 20-plus years, but the tide may be turning against the two big box stores as other retailers get more savvy and consumer's tastes change.
Retailers can improve their stores' sales and profitability by taking full advantage of the services offered by pet specialty distributors.
The growing popularity of pet-centric mobile applications can provide retailers with insight on how to appeal to increasingly technology-focused consumers.
Retailers can ensure that they have a successful trade-show experience by making solid plans and taking advantage of every opportunity presented by the event.
Built on a strong foundation of three generations of family ownership, Jack's Pets began operating on a whole new level when it was re-branded a few years ago.
Drawn by the ongoing strength of the pet care market, private-equity investors are inexorably changing the industry landscape, and providing significant opportunities and challenges to pet specialty retailers along the way.
Experts from all across the pet industry offer up 50 strategies that independent pet retailers can use immediately to make more money.
In today's high-tech world, using social media to promote a pet retail business is not only a good idea, it is imperative to the success.
With the cost of being an employer increasing on multiple fronts, it is imperative that pet specialty retailers understand the true value of store staff and tailor their compensation accordingly.
Pet storeowners and operators can analyze their management skills by assessing these 10 vital areas.
Six prominent industry executives discuss the key forces that will shape the future of pet retailing.
Five pet specialty retailers share the essential attributes that every retail manager should have.
Failure to keep their customers' credit card information secure can result in crippling penalties for pet stores.
Pet Business examines three major challenges that threaten the pet industry's well-being, and how retailers should prepare for what it is to come.
The best storeowners and managers are those who can get the most from their staff.
The 2014 Pet Business Top 25 Retailers List reveals that North America's mid-sized pet specialty chains continue to grow stronger-thanks, in large part, to a clear focus on service and nutrition.
With the 12th-annual Industry Recognition Awards, Pet Business honors the ground-breaking products that are driving growth in the pet care market.
Five pet specialty retailers share their resolutions for enhancing the health of their businesses in the upcoming year.