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Featured Articles Archive

Promoting a Service Attitude

Good customer service is imperative to running a successful business.

How to Win in a Changing Marketplace

While pet specialty retailers face serious challenges in an evolving competitive environment, they can still be successful by playing to their strengths.

Pets on the Go

Dogs aren’t the only animal companions traveling with their owners. Cats are also on the move, which is influencing how pet carriers are designed and marketed.

A Helping Spirit

James Brandly, content writer and public relations manager for TropiClean, discusses the company’s wide range of solution-oriented products and strong commitment to community service.

Solving the Pet Waste Problem

Paul Cannella, president and founder of PoopBags.com, discusses how his company continues to stand out in the pet industry more than a decade after it first innovated the pick-up bags category.

Facing a Whole New World Together

Small, independent retailers play an important role in leading the pet industry into a future filled with change.

Trending Toward Truth in Natural Food

As the natural pet-food category continues to expand, manufacturers within the segment will fall under greater scrutiny from pet parents who demand refined recipes and premium ingredients.

Treat Take-Away

This wide selection of dog and cat treats can help pet parents train, reward and spoil their furry friends.

Catnip to Please Finicky Felines

Great selection and smart marketing can help retailers take advantage of cats’ recent popularity boost to drive sales in catnip products.

In the Trenches

Retailers who stand ready and willing to fight for the future of the pet industry can use this how-to guide on legislative battles.

Pets Can Help Save the Planet

Eco-friendliness is gaining attention as pet owners seek environmentally responsible pet supplies.

Nutrition Addiction

Although the animals may be small, their nutritional needs are big.

At the Top of the Food Chain

Chad J. Tillman, national sales manager for Grizzly Pet Products, discusses how the company has maintained its position as a market leader in pet nutrition by providing a growing lineup of high-quality products that support the health of pets.

Step Up to the Podium

Carina Evans, CEO of Podium Pet Products, discusses how the company is driving success for retailers with a fast-growing portfolio of pet care solutions.

Homey Touches

Herptile retailers should be ready and able to help aesthetics-minded customers transform a bare-bones enclosure into an attractive piece of décor.

Face of the Future

Peter Johnson, CEO, Petface Ltd., discusses how his company is building on its success in Britain to bring innovative pet care brands to retailers worldwide.

Playing Favorites

Retailers should offer a wide variety of toys to help bird owners keep their clever pets happy, entertained and well-behaved.

Pick of the Litters

Ed Owens, vice president of engineering for American Wood Fibers, explains how the company is leveraging more than 50 years of experience to create high-quality pet litter and bedding products.

Food Science

Knowing the fundamentals of nutrition can help retailers better understand food labels and evaluate a diet’s suitability for the different life stages of small pets.

Traditional Diets Are On Trend

Due to the specific dietary needs of cats, finding nutritious products that optimize feline health can be challenging for consumers and retailers.
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Bentley's Closed More Stores than Originally Reported

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