Good customer service is imperative to running a successful business.
While pet specialty retailers face serious challenges in an evolving competitive environment, they can still be successful by playing to their strengths.
Dogs aren’t the only animal companions traveling with their owners. Cats are also on the move, which is influencing how pet carriers are designed and marketed.
James Brandly, content writer and public relations manager for TropiClean, discusses the company’s wide range of solution-oriented products and strong commitment to community service.
Paul Cannella, president and founder of PoopBags.com, discusses how his company continues to stand out in the pet industry more than a decade after it first innovated the pick-up bags category.
Small, independent retailers play an important role in leading the pet industry into a future filled with change.
As the natural pet-food category continues to expand, manufacturers within the segment will fall under greater scrutiny from pet parents who demand refined recipes and premium ingredients.
This wide selection of dog and cat treats can help pet parents train, reward and spoil their furry friends.
Great selection and smart marketing can help retailers take advantage of cats’ recent popularity boost to drive sales in catnip products.
Retailers who stand ready and willing to fight for the future of the pet industry can use this how-to guide on legislative battles.
Eco-friendliness is gaining attention as pet owners seek environmentally responsible pet supplies.
Although the animals may be small, their nutritional needs are big.
Chad J. Tillman, national sales manager for Grizzly Pet Products, discusses how the company has maintained its position as a market leader in pet nutrition by providing a growing lineup of high-quality products that support the health of pets.
Carina Evans, CEO of Podium Pet Products, discusses how the company is driving success for retailers with a fast-growing portfolio of pet care solutions.
Herptile retailers should be ready and able to help aesthetics-minded customers transform a bare-bones enclosure into an attractive piece of décor.
Peter Johnson, CEO, Petface Ltd., discusses how his company is building on its success in Britain to bring innovative pet care brands to retailers worldwide.
Retailers should offer a wide variety of toys to help bird owners keep their clever pets happy, entertained and well-behaved.
Ed Owens, vice president of engineering for American Wood Fibers, explains how the company is leveraging more than 50 years of experience to create high-quality pet litter and bedding products.
Knowing the fundamentals of nutrition can help retailers better understand food labels and evaluate a diet’s suitability for the different life stages of small pets.
Due to the specific dietary needs of cats, finding nutritious products that optimize feline health can be challenging for consumers and retailers.