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Putting Education First

With a comprehensive curriculum that blends experiential learning, online training and a formal classroom, Pet Food Express (PFE) ensures that all of its sales associates are prepared to help customers take the best possible care of their pets.

Caring Commitment

Through a range of fundraisers and adoption-focused events and programs, Pet Food Express demonstrates a firm commitment to supporting pets throughout its community.

Multifaceted Merchandising

When building displays and crafting its product assortment, Pet Food Express takes a purposeful approach that reflects several parts of its larger philosophy.

Many Services, One Goal

The Green K9 is a one-stop shop that combines a focus on healthy pet products with services that cultivate client loyalty and trust.

2017 Retailer of the Year: Pet Food Express

Whether empowering staff, serving customers, supporting worthy causes or helping peers in the independent pet specialty channel, Pet Food Express adheres to an admirable ‘in it together’ philosophy.

A Heritage of Helping

Through providing premium pet goods and coordinating community fundraising, Greenwich, Conn.-based Pet Pantry Warehouse has built a legacy of trust with its clients over more than 70 years.

Know Your Own Strengths

Independent pet retailers of all shapes and sizes are taking advantage of their unique models to combat growing competition.

Exponential Growth

The latest edition of Pet Business’ Top 25 Retailers list reveals the staggering rate at which the pet specialty channel’s premier chains are expanding.

Selling in Style

Pittsburgh’s Healthy Pet Products is a successful fusion of owner Toni Shelaske’s wealth of knowledge in both store design and nutritional pet products.

Six Essential Communication Skills for Managers

The performance of pet store employees ultimately depends on their leaders’ ability to effectively communicate expectations and goals.

Three Tips for Promoting Your Store with Snapchat

When used correctly, the popular smartphone app can be a great way for retailers to connect with pet owners.

A Safe Approach to Raw Foods

Manufacturers continue to work hard at mitigating the risks associated with raw diets while retailers educate consumers about safe-handling practices.

Better By Design

With a focus on comfort, style and safety, 2 Hounds Design offers a wide range of high-quality, custom-made collars, leashes and harnesses.

The Easy Way to Add Grooming

Having a solid plan in place while being prepared to adjust course are keys to maintaining your sanity when expanding or debuting a pet store’s service offerings.

The Big Chill

Despite several recalls in 2015, the frozen pet food category continues to grow at a hot pace.

Presents of Mind

With a unique selection of gifts for pets and pet lovers and the right marketing strategy, retailers can lay the groundwork for a successful holiday season of sales.

Buying into Freeze-Dried

Pet specialty retailers have dialed into the benefits freeze-dried products offer pets, owners and their stores.

Cleaning Up with Natural Litter

Natural cat litter is available in many forms and textures, so manufacturers are helping consumers learn more about the options.

Treats for a New Generation of Cat Owners

Cat ownership is booming amongst Millennials—and they are taking the cat treat category in a healthier direction.

Product Round-Up: Pet Carriers

Whether customers are looking for a way to tote pets along on errand runs or bring them on a cross-country voyage, manufacturers have developed the right carrier for the job.
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