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Why You Should Expand Before It's Too Late

Expansion can make it much easier to compete, particularly if one of pet specialty’s established powerhouse chains decides to move into your neighborhood.

How to Help Pets Affected By Hurricane Harvey

In the face of historic rainfall and flooding, numerous rescues and shelters in Texas are doing all they can to help pets displaced by Hurricane Harvey.

Why You Might Not Recognize Your Best Customers

Most retailers (and their staff) are likely focusing on the wrong details when it comes to identifying their best customers.

Hotels Offer Deals for National Dog Day

If your store is in the Seattle, New York City or Philadelphia areas—you know where to send your customers to spoil their dogs on this special holiday.

How Do MAP/MRP Policies Help Pet Owners?

One storeowner's question about how pricing policies designed to maintain a level playing field for retailers will ultimately impact customers is answered by a retailer at the forefront of the MAP/MRP conversation.

Top 5 Podcasts for Pet Retailers

Whether you're looking for practical business insight or pet-focused entertainment, there's a podcast for every pet specialty retailer.

Choosing the Right Employee Cell Phone Policy

Retailers have three basic options when it comes to deciding if and when store staff can use their cell phones on the sales floor.

Why a Lack of Branding is Killing the Pet Industry

According to guest blogger John Cullen, pet product manufacturers cannot win consumer—and retailer—loyalty without a good branding strategy.

Looking to Build Loyalty? Start with the Basics

Nothing is more memorable for a shopper than when they make a personal connection with a store’s employee.

What Retailers Should Learn from Blue Buffalo’s Move Into Grocery and Mass

The latest example of channel hopping has big implications for independent pet stores.

Pet Retailers Reveal Major Concerns

While pricing parity remains a huge concern within the independent pet channel, it is far from the only important issue on the minds of this embattled class of retailers.

When SuperZoo is Your First Tradeshow

As someone relatively new to the pet industry, SuperZoo 2017 was my first major tradeshow.

5 Insights from SuperZoo 2017

A look at some of the key takeaways from this year's show.

Letter to the Editor: Why Pulling Brands Off Chewy.com Isn't Enough

The long term threat to our industry is not Amazon or Chewy.

What Does the Chewy.com Brand Exodus Mean for the Future?

As interesting as the response to PetSmart’s acquisition of Chewy.com has been so far, it will be even more interesting to see the implications it holds for similar deals moving forward.

Mars Petcare Launches Better Cities for Pets

Through the pilot, more than 80 local businesses in Franklin, Tenn. opened their doors to pets, aiming to see just how the invitation to pets would impact the local community and economy.

Purina Report Says Pets in Workplaces Leads to Reduced Stress

We know Pets in the Classroom has a multitude of benefits for children, but what about pets in the workplace?

Fetch My Pet App Connects Pet Owners With Pet Businesses

Fetch My Pet is a new iPhone app created to help pet parents manage the different parts of a pet’s life.

Will DIY Dog-Washing Shops Become a Trend?

Watch out, groomers: Some pet parents are looking to cut grooming costs by taking their pets to “self-serve” dog washing boutiques.

Hecate Verona Launches Luxury Dog Manors

We now know that London is abuzz with a slew of deluxe dog spas, but the luxury doesn’t stop there.
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Popular Articles

The Truth About the FDA’s Grain-Free Dog Food Warning

The troubling lack of information could result in unnecessary panic among pet owners.

The Top 25 Pet Retailers in North America

The 2018 Pet Business Top 25 Retailers list shows that North America’s largest pet store chains continued to experience phenomenal growth over the past year—a trend that shows no signs of slowing.

What Do Shock Collar Bans Mean for Retailers?

Given the growing movement against these containment and training devices, it might be time to look for alternative solutions.

How to Recognize When Pets are in Pain

Celebrate Animal Pain Awareness Month by helping owners better identify when their pet is hurting.

How to Capitalize on the Pet Space Trend

By offering pet-friendly patios and relaxation areas, store owners can improve their customer service and ultimately boost business.
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