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What Recovery?

A turbulent year for the economy has raised some serious questions about what we can expect in terms of a post-recession rebound. What does this mean for pet specialty retailers as the calendar flips to 2012?

All in the Family

Over the past 30 years, Concord Pet Foods and Supplies—the 2011 Pet Business Retailer of the Year—has grown into a successful 21-store retail chain by combining the owner’s hands-on approach with empowered store managers.

Diversity in Decline

Even as dog and cat ownership continues to rise, other pet categories are dropping off. What does this mean for the pet industry, and can the trend be reversed?

Guarding the Food Supply

Pet retailers must do everything they can to ensure that the food products they sell are safe or risk putting the lives of pets, and their stores, in jeopardy.

A Passion for Pets & People

Mud Bay’s focus on doing what is best not only for pets, but also for its employees, has helped it become the Pacific Northwest’s premier independent pet retail chain

Confessions of a Pet Retailer

Forty-five years after he took over the family pet store, Al Selmer offers some insight into the challenges facing the modern independent pet retailer.

Riding the Next Wave

Pet product marketers must prepare for the inevitable end of the baby-boomer boom by reaching out to emerging consumer demographics.

Natural Progression

The retail pet industry’s trend toward natural and eco-friendly products has quickly gained momentum over the past several years, and pet specialty stores are positioned to profit from this movement.

Fighting for a Share

As mass retailers get more involved with the pet category, the onus is on pet specialty chains to come up with ways to survive and thrive in this increasingly crowded marketplace.

Training Basics

Using a well-developed employee education program to build a knowledgeable store staff is essential to the success of a pet specialty retail business.

Trend Watch 2011

While the pet industry, in general, seems poised to have a great year, there are five product segments that are expected to be particularly lucrative in 2011.

On the Rebound

Whether or not the U.S. economy goes into a full-fledged recovery, next year is sure to present a variety of challenges and opportunities for pet specialty retailers.

The Road to Success

The close relationship between independent pet specialty retailers and their distributor partners has long been–and continues to be–the cornerstone of a healthy pet industry.

The Little Chain That Could

Pet Food Express has carved out a niche in the San Francisco Bay area by stressing merchandising, service and selection. That’s why the chain has been named the 2010 Pet Business Retailer of the Year.

Higher Education

Crunch Time

When facing economic uncertainty, it is essential that pet specialty retailers find creative ways to cut operational costs without killing sales.

An Exotic Challenge

Retailers that deal in exotic pets must navigate a jungle of challenges and scrutiny from regulators.

License to Thrill

Products connected to highly recognizable personalities, organizations and even cartoon characters can generate excitement and drive profits in the pet store.

Blueprint for Success

If done properly, a store redesign can greatly enhance a pet retailer's brand and ultimately result in increased sales.

Building a Better Shopping Experience

There are nine areas that pet specialty retailers should focus on to give their customers a more convenient, and thus more attractive, shopping experience.
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