Pet store owners and managers can improve the performance of their business by clearly conveying their expectations to store employees.
Prominent industry executives share their perspectives on the many opportunities and challenges facing pet specialty retailers today and in the future.
Five pet specialty retailers explain the challenges of running independent retail operations in today's marketplace.
To successfully add training services to a pet store, retailers must make sure they are working with the right trainer and offering the right instruction.
Now that we have the full story about 2014, what can pet specialty retailers expect from the year ahead?
Pet specialty retailers looking for product trends that will give them a leg up on the competition should pay close attention to several forces shaping the future of pet care.
Located in the tony seaside community of Bethany Beach, Del., Yuppy Puppy has made an art form out of converting summer tourists into a loyal and profitable customer base.
Customer loyalty programs can be invaluable to pet specialty retailers that make the necessary investment in designing and managing the right strategy for their stores.
A tiered pricing strategy can go a long way in helping pet specialty retailers attract a broad customer base across economic and demographic spectrums.
At Odyssey Pets in Dallas, customers are treated to a menagerie of sought-after services and down-to-earth, unassuming courtesy.
Pleasing the pet palate is big business, and manufacturers are stepping up with a veritable smorgasbord of new flavors to meet the diverse demands of pet owners.
Parker's, in Chicago, has evolved from a boutique into an â€œindependent-box store,â€ meeting the needs of residents in the city's Hyde Park neighborhood.
Pet retailers can make the most of the busy fourth-quarter shopping season by following five easy steps.
As consumers increasingly look for products that are made and sourced safely, retailers must have a good understanding of which products meet the demands driving the Made in the USA trend.
The young, relatively inexperienced staff members that many pet specialty stores depend on often need a crash-course on the fundamentals of professional retailing.
Refrigerated and raw products are opening new revenue streams for independent pet stores, but will consumers pull the plug?
All Pets Considered in Greensboro, N.C., has tailored its product selection and services to meet changing consumer demands in its 22-year run.
As pet owners increasingly indulge their animal companions during special occasions, specialty retailers have the opportunity to capitalize on the growing market for holiday-related pet food and treats.
Woof Gang Bakery, a franchise retailer based in Orlando, Fla., positions itself for sustained growth.
Five pet specialty retailers explain how they work to make a difference in their communities.