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Know Your Neighbors

Attracting and retaining high-value customers may be easier than most retailers think; but first, those customers have to be identified.

Boosting the Bottom Line

Experts from all across the pet industry offer up 50 strategies that independent pet retailers can use immediately to make more money.

Closing the Generation Gap

Insights from GfK's pet-market data reveal that younger consumers measure up well against Baby Boomers when it comes to pet ownership.

Make Social Media Work for Your Business

In today's high-tech world, using social media to promote a pet retail business is not only a good idea, it is imperative to the success.

Spread the Health

The positive impact that the human-animal bond can have on our well-being is a powerful message to build customer loyalty and goodwill.

Help with Yelp

Pet specialty retailers can improve their stores' online reputation by following four simple steps to enhance their profiles on the popular business-review website.

Put Your Best Tanks Forward

Attractive and well-designed display tanks play a vital role in driving a successful aquarium department.

Managing Margins

Facing unprecedented competition and pricing pressures, independent pet retailers must be sure that they are using the right margin strategy to keep their businesses profitable.

The Season for Selling

The holidays represent an important sales period for pet stores, so it is essential that retailers do everything they can to convert pet owners' holiday spirit into register rings.

A Move Toward Equality

As the Marketplace Fairness Act, otherwise known as the online sales tax, moves to the House, brick-and-mortar retailers should understand how it could affect their operations if it passes.

Show Stopper

By taking the right approach, pet retailers can turn showrooming shoppers into loyal customers and even vocal advocates of the store.

The Three Ps of Merchandising

For pet retailers, the keys to a successful merchandising strategy are presentation, placement and promotion.

Restoring Confidence

Today's shoppers are approaching the pet food aisle with a healthy dose of skepticism, so pet retailers must go above and beyond to ensure confidence in this important segment of their business.

Designed for Success

Retailers know that differentiation is the key to standing out in an increasingly competitive retail environment; but they often overlook design as one basic way to shine.

Investing in the Future

Without a concerted, wide-scale effort, the pet industry risks losing ground with today's technology-driven kids-and tomorrow's customers.

Going Exclusive

A focus on stocking only products that are unique to the independent pet specialty channel is not necessarily the right choice for all mom-and-pop pet shops.

A Healthy Debate

While health and wellness products clearly represent a great growth opportunity for pet specialty retailers, the jury is still out on the best way to make the most of this burgeoning market.

A Model of Efficiency

Pet stores that can improve their performance in category management, product sourcing and staffing will be able to counteract some of the profit margin erosion that has plagued specialty retailers over the past few years.

What Recovery?

A turbulent year for the economy has raised some serious questions about what we can expect in terms of a post-recession rebound. What does this mean for pet specialty retailers as the calendar flips to 2012?

Diversity in Decline

Even as dog and cat ownership continues to rise, other pet categories are dropping off. What does this mean for the pet industry, and can the trend be reversed?
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April 2019

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