Mud Bay's annual Mudstock event gathers every member of the chain's staff for a day of learning, team-building and fun.
Mud Bay is giving its staff a bigger stake in the chain's success by instituting an employee stock ownership plan.
While pet specialty stores undoubtedly face growing competition from online outlets, the right approach can go a long way in protecting a brick-and-mortar retailer's bottom line from this looming threat.
Pet retailers can improve their productivity and profitability by taking up these five effective habits shared by many successful small-business owners.
One veteran independent pet specialty retailer reveals the challenges that keep him up at night, as well as how his store's approach to customer service helps him sleep easier.
Pet store owners and managers can improve the performance of their business by clearly conveying their expectations to store employees.
A tiered pricing strategy can go a long way in helping pet specialty retailers attract a broad customer base across economic and demographic spectrums.
The young, relatively inexperienced staff members that many pet specialty stores depend on often need a crash-course on the fundamentals of professional retailing.
Retailers can improve their stores' sales and profitability by taking full advantage of the services offered by pet specialty distributors.
Retailers can ensure that they have a successful trade-show experience by making solid plans and taking advantage of every opportunity presented by the event.
Drawn by the ongoing strength of the pet care market, private-equity investors are inexorably changing the industry landscape, and providing significant opportunities and challenges to pet specialty retailers along the way.
Experts from all across the pet industry offer up 50 strategies that independent pet retailers can use immediately to make more money.
With the cost of being an employer increasing on multiple fronts, it is imperative that pet specialty retailers understand the true value of store staff and tailor their compensation accordingly.
Pet storeowners and operators can analyze their management skills by assessing these 10 vital areas.
Five pet specialty retailers share the essential attributes that every retail manager should have.
Failure to keep their customers' credit card information secure can result in crippling penalties for pet stores.
Pet Business examines three major challenges that threaten the pet industry's well-being, and how retailers should prepare for what it is to come.
The best storeowners and managers are those who can get the most from their staff.
Five pet specialty retailers share their resolutions for enhancing the health of their businesses in the upcoming year.
Facing unprecedented competition and pricing pressures, independent pet retailers must be sure that they are using the right margin strategy to keep their businesses profitable.