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At Your Service

At Woof! Orlando, owner Michelle Olds and her team provide dogs with a human-grade experience, whether they come in for a quick grooming appointment or an overnight stay.

Picture Perfect

Riverfront Pets’ beautifully designed interior reflects the level of care and love its owners put into every aspect of providing quality products and care for local pets.

Honoring Retail Excellence

Pet Business, Wholesalepet.com and the organizers of Global Pet Expo recognized eight outstanding pet specialty retailers at the seventh-annual Retailer Excellence Awards presentation at Global Pet Expo.

The Top 25 Pet Retailers in North America

The 2018 Pet Business Top 25 Retailers list shows that North America’s largest pet store chains continued to experience phenomenal growth over the past year—a trend that shows no signs of slowing.

Max Potential

The CountryMax chain unifies its many locations through standout store design and a reputation built on excellence.

Lone Wolves

By offering a unique product selection, coupled with exceptional customer service in a fun and entertaining environment, independent pet stores can come out ahead of the pack.

The Right Way

A growing chain, Petsway has proven its value as a pet retailer through its excellent service and unbridled compassion.

Making Waves

Three successful aquatics-focused retailers discuss the unique opportunities and challenges they face in today’s marketplace.

Experience Over Everything

Bark Out Loud Doggie Boutique & Café makes an impact with local pet owners by hosting charming events and marketing with a personal touch.

Putting Education First

With a comprehensive curriculum that blends experiential learning, online training and a formal classroom, Pet Food Express (PFE) ensures that all of its sales associates are prepared to help customers take the best possible care of their pets.

Caring Commitment

Through a range of fundraisers and adoption-focused events and programs, Pet Food Express demonstrates a firm commitment to supporting pets throughout its community.

Multifaceted Merchandising

When building displays and crafting its product assortment, Pet Food Express takes a purposeful approach that reflects several parts of its larger philosophy.

Many Services, One Goal

The Green K9 is a one-stop shop that combines a focus on healthy pet products with services that cultivate client loyalty and trust.

2017 Retailer of the Year: Pet Food Express

Whether empowering staff, serving customers, supporting worthy causes or helping peers in the independent pet specialty channel, Pet Food Express adheres to an admirable ‘in it together’ philosophy.

A Heritage of Helping

Through providing premium pet goods and coordinating community fundraising, Greenwich, Conn.-based Pet Pantry Warehouse has built a legacy of trust with its clients over more than 70 years.

Know Your Own Strengths

Independent pet retailers of all shapes and sizes are taking advantage of their unique models to combat growing competition.

Exponential Growth

The latest edition of Pet Business’ Top 25 Retailers list reveals the staggering rate at which the pet specialty channel’s premier chains are expanding.

Selling in Style

Pittsburgh’s Healthy Pet Products is a successful fusion of owner Toni Shelaske’s wealth of knowledge in both store design and nutritional pet products.

Growing Local

Pet Supplies Plus is combining its considerable corporate resources with a passionate base of franchisees to drive a new era of expansion for the pet store chain.

Delivering Value with Private Label

A balance of quality and affordability has made Pet Supplies Plus' selection of private-label products quite popular with shoppers over the years.
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June 2018

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Popular Articles

Will PetSmart Be the Next Big-Box Retailer to Crumble Under Debt?

The country’s largest pet specialty retail chain clearly faces some serious challenges over the next few years.

Why Petco’s CEO Choice is So Intriguing

There are two areas where this hire could prove to be a game changer for the big-box chain.

Why the Wild Calling Acquisition is a Big Deal

Barkstrong has quietly assembled a small stable of brands that have proven to be winners for independent pet retailers.

The Top 25 Pet Retailers in North America

The 2018 Pet Business Top 25 Retailers list shows that North America’s largest pet store chains continued to experience phenomenal growth over the past year—a trend that shows no signs of slowing.

Petco Names Ron Coughlin as New CEO

Petco Animal Supplies, Inc. named Ron Coughlin as its new chief executive officer.
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