Making a strategic acquisition can be a great way to grow your business, but only if you do the proper due diligence.
Two M&A experts share valuable guidelines for navigating a process that is always complicated and often overwhelming for business owners.
Kriser's takes employee training to new levels with programs tailored for Millennials.
Building an effective team of employees for your salon will require finding candidates who not only have the necessary skills, but also fit the image of your brand.
Structured employee training builds the skills that are necessary to drive retail success.
Demystifying human resources in your small business.
Why setting a price for an item should be more than simple multiplication.
How to survive an audit of your pet business when the Department of Labor comes knocking.
Measuring these three numbers is key to increasing yearly revenue.
Good customer service is imperative to running a successful business.
There are nine key steps that pet store owners and managers can take to effectively overcome conflicts among their employees.
With a comprehensive curriculum that blends experiential learning, online training and a formal classroom, Pet Food Express (PFE) ensures that all of its sales associates are prepared to help customers take the best possible care of their pets.
Pet store owners and managers can solve issues successfully and efficiently by identifying the right approach and devoting the appropriate amount of time.
Enhancing confidence is one of the most neglected—yet effective—ways to coach your team to achieve performance excellence.
With Pet Store Pro’s free online training, retailers can help their staff build the skills needed to increase growth.
Pet Store Pro’s new courses help retail associates build rewarding customer relationships.
Retailers can legitimately claim an income tax deduction for a sizable portion of their expenses in attending Global Pet Expo, provided they follow certain rules.
Businesses looking to increase their sales can hit a home run by planning for the challenges that come with growth.
Retailers need to stay well-informed and be proactive about employment law or run the risk of mistakes hurting their bottom line.
There are four important dimensions to leadership in a service environment such as a pet store: creating a shared vision, developing teamwork, leveraging change and encouraging personal authority.