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6 Key Considerations When Acquiring a Business

Making a strategic acquisition can be a great way to grow your business, but only if you do the proper due diligence.

The Five Most Important Considerations When Selling Your Business

Two M&A experts share valuable guidelines for navigating a process that is always complicated and often overwhelming for business owners.

Preparing the Pack

Kriser's takes employee training to new levels with programs tailored for Millennials.

The Right Staff

Building an effective team of employees for your salon will require finding candidates who not only have the necessary skills, but also fit the image of your brand.

Get With the Program

Structured employee training builds the skills that are necessary to drive retail success.

HR Hacks

Demystifying human resources in your small business.

Retailing is not Third Grade Math

Why setting a price for an item should be more than simple multiplication.

Don’t End Up in the DOL Doghouse

How to survive an audit of your pet business when the Department of Labor comes knocking.

What You Track Grows

Measuring these three numbers is key to increasing yearly revenue.

Promoting a Service Attitude

Good customer service is imperative to running a successful business.

How to Resolve Staff Conflicts

There are nine key steps that pet store owners and managers can take to effectively overcome conflicts among their employees.

Putting Education First

With a comprehensive curriculum that blends experiential learning, online training and a formal classroom, Pet Food Express (PFE) ensures that all of its sales associates are prepared to help customers take the best possible care of their pets.

Problem-Free Problem Solving

Pet store owners and managers can solve issues successfully and efficiently by identifying the right approach and devoting the appropriate amount of time.

Coaching for Confidence

Enhancing confidence is one of the most neglected—yet effective—ways to coach your team to achieve performance excellence.

Investment Protection

With Pet Store Pro’s free online training, retailers can help their staff build the skills needed to increase growth.

Impress the Parents

Pet Store Pro’s new courses help retail associates build rewarding customer relationships.

How Business Travel Tax Deductions Work

Retailers can legitimately claim an income tax deduction for a sizable portion of their expenses in attending Global Pet Expo, provided they follow certain rules.

Lessons from Fenway Park

Businesses looking to increase their sales can hit a home run by planning for the challenges that come with growth.

The Letter of the Law

Retailers need to stay well-informed and be proactive about employment law or run the risk of mistakes hurting their bottom line.

Leadership Essentials

There are four important dimensions to leadership in a service environment such as a pet store: creating a shared vision, developing teamwork, leveraging change and encouraging personal authority.
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Independent Evolution

This rising star in pet retail is bringing together some of the industry’s top chains and arming them with the resources needed to succeed in a fast-changing marketplace.
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