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A Resource Center for Pet Parents

The success of Connecticut-based retailer NorthPoint Pets and Company illustrates the importance of prioritizing service over sales to build customer loyalty.

Making an Animal Connection

Since transitioning from advertising to pet retail, Patricia Harris Zeller has turned the Animal Connection into a prime example of what creative marketing can accomplish.

The MVP of Kentucky

The product of a lifelong love of pets and industry experience, Most Valuable Pets has set itself apart as an exceptional retailer of live animals and supplies for almost 27 years.

Puppy Love

Driven by an unparalleled love for dogs, a deep knowledge of pet nutrition and a commitment to personalized, caring customer service, Nancy Guinn has built Dog Krazy into a five-store success story with continued growth on the horizon.

The Modern Way

In just a few short years, Ben and Lisa Prakobkit have grown their store, The Modern Paws, into an award-winning operation known for impeccable store design and standout customer service.

Passionate Pet Pros

After spending the past 33 years building a reputation as one of the premier pet specialty retailers in the Pacific Northwest, the 23-store Pet Pros chain stands poised for a new era of growth built on the foundation of its “four pillars” of natural, healthy products, education, fun and community.

THE Tear Stain Solution

For nearly 20 years, Angels’ Eyes has been the brand that pet owners turn to for help in eliminating their dogs’ unsightly tear stains.

Celebrating Service

At Mounds Pet Food Warehouse, which is commemorating 50 successful years in business, community comes first.

A Pet Industry Pillar

Lindsy Argenti, marketing manager for Coastal Pet Products, discusses how the company’s longtime success continues to be driven by its partnerships with independent retailers.

Keeping it Real

Lori R. Taylor, CEO and founder of TruDog, is determined to help dogs live longer, happier and healthier lives by providing nutritious, clean pet food.

Skin Deep

Steve Rosenfeld, CEO of F.C. Sturtevant, discusses how this pioneer in skincare continues to innovate a category that is so important to the health and well being of pets.

Labor of Love

After losing their own beloved pet, Barbara and Howard Ratner opened Holistic Pet Cuisine, beginning a journey to change the lives of countless pets through holistic nutrition.

Curiosity Shop

Through educational programs, lectures and the occasional TV appearance, Jungle Bob’s Reptile World brings the unique charm and personality of reptiles to an audience far beyond its in-store customer base.

A Family Affair

Agri Feed Pet Supply prides itself on offering exceptional customer service and has a passion for giving back to the community and donating to charity. These factors have helped this family-owned pet store withstand the test of time since 1976.

Local Love

Located in Santa Fe, N.M, Teca Tu embraces its community and regional culture in every aspect of its business, making it a standout pet specialty retailer in its home city and beyond.

At Your Service

At Woof! Orlando, owner Michelle Olds and her team provide dogs with a human-grade experience, whether they come in for a quick grooming appointment or an overnight stay.

2018 Retailer of the Year: Kriser's Natural Pet

Kriser’s has combined a passion for helping animals with strong retail acumen and strategic planning to build a successful pet store chain that is growing in markets across the United States.

Picture Perfect

Riverfront Pets’ beautifully designed interior reflects the level of care and love its owners put into every aspect of providing quality products and care for local pets.

The Top 25 Pet Retailers in North America

The 2018 Pet Business Top 25 Retailers list shows that North America’s largest pet store chains continued to experience phenomenal growth over the past year—a trend that shows no signs of slowing.

Max Potential

The CountryMax chain unifies its many locations through standout store design and a reputation built on excellence.
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