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Business and Marketing

The Perfect Fit

Pet specialty retailers of all shapes and sizes are learning that developing a private-label program can be a great way to set their stores apart in an increasingly competitive marketplace.

Coaching for Confidence

Enhancing confidence is one of the most neglected—yet effective—ways to coach your team to achieve performance excellence.

The Truth About Millennial Pet Owners

Stores can benefit from research about Millennial pet owners, but you’ll need more than data to better understand their shopping habits.
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Archive »Merchandising

The Perfect Fit

Pet specialty retailers of all shapes and sizes are learning that developing a private-label program can be a great way to set their stores apart in an increasingly competitive marketplace.

The Truth About Millennial Pet Owners

Stores can benefit from research about Millennial pet owners, but you’ll need more than data to better understand their shopping habits.

Standout Store Design

Being conscious of your customers’ shopping experience is key to creating a welcoming and efficient store environment.
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Archive »Technology

Investment Protection

With Pet Store Pro’s free online training, retailers can help their staff build the skills needed to increase growth.

Impress the Parents

Pet Store Pro’s new courses help retail associates build rewarding customer relationships.

Tech Savvy

By keeping up with emerging media and technology trends, retailers can find new ways to stay engaged with their customers.
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Archive »Management

Coaching for Confidence

Enhancing confidence is one of the most neglected—yet effective—ways to coach your team to achieve performance excellence.

Investment Protection

With Pet Store Pro’s free online training, retailers can help their staff build the skills needed to increase growth.

Impress the Parents

Pet Store Pro’s new courses help retail associates build rewarding customer relationships.
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Archive »Retailer Profiles

A Natural Resource

With a meticulous approach to product selection and true passion for pets’ wellbeing, TrailBlazer Pet Supply has made its mark as a trusted natural-focused retailer.

Selling in Style

Pittsburgh’s Healthy Pet Products is a successful fusion of owner Toni Shelaske’s wealth of knowledge in both store design and nutritional pet products.

The Personal Touch

Driven by her passion for customer service and natural health, owner Tammi Janel goes beyond the products on the shelves to offer a holistic wellness experience for pets and people at Blackbird’s Bowl.
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Archive »Trends

Unleashing the Potential of Raw Foods

While it is well positioned for explosive growth, the raw pet food category will require manufacturers and retailers to be diligent about safety to realize its full potential.

Selling Wellness

Health care isn’t just for humans. As the number of pets increases, so do the opportunities for retailers to help them live longer and healthier lives.

Offering Supplemental Support

The supplements category is enjoying increased attention and sales activity as dog and cat owners are starting to better understand the benefits these products can bring to their pets.
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Archive »Services

Strength in Diversity

Expanding an existing pet business with grooming services can be a great way to fuel growth, depending how the business owner goes about making such a splashy addition.

Ear Care 101

Regular, proper maintenance of a pet’s ears is essential in protecting it from painful and dangerous infections.

Grooming the Fearful Dog

Changing the grooming interaction into a pleasant and relaxed experience can go a long way in creating a positive change in anxious canine clients.
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The Top 25 Pet Retailers in North America

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Mini Australian Shepherd Teddy Cut

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Hand-Stripping the Cairn Terrier

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The Next E-volution of Phillips

Todd Shelton, CEO of Phillips Pet Food & Supplies, discusses how the company’s recent acquisition of PetFlow will result in a powerful e-commerce solution for local pet stores.
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