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Business and Marketing

Pet Tech Gets Smart

New advances in pet product technology are changing not only how owners interact with companion animals, but also how retailers approach category sales.

In Safe Hands

After a tragic wakeup call almost 10 years ago, the pet food industry continues to work at regaining and maintaining pet owners’ trust.

Employee Ownership

An employee stock ownership plan is an option that more pet business owners should consider as an employee benefit, or as an alternative to selling to outsiders.
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Archive »Merchandising

A POSitive Investment

Point-of-sale systems have evolved to become more useful and functional than ever before, and every pet store should have one that best suits its unique needs.

The Easy Way to Add Grooming

Having a solid plan in place while being prepared to adjust course are keys to maintaining your sanity when expanding or debuting a pet store’s service offerings.

On the High Wire

Four single-unit pet specialty retailers reveal how they are stepping up to overcome the challenges facing small, independent pet stores in today’s rapidly evolving marketplace.
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Archive »Technology

A POSitive Investment

Point-of-sale systems have evolved to become more useful and functional than ever before, and every pet store should have one that best suits its unique needs.

Phillips Gets iT

Phillips Pet Food & Supplies offers independent pet retailers a variety of valuable business resources in its iT Kit program.

Diving Into the Data Stream

In today’s highly competitive, high-tech retail environment, pet stores that do not understand how to obtain and utilize key sales and customer information risk drowning in their own ignorance.
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Archive »Management

A Positive Approach to Conflict

Pet store managers must be prepared to resolve conflicts between staff members in a way that strengthens the team overall.

A POSitive Investment

Point-of-sale systems have evolved to become more useful and functional than ever before, and every pet store should have one that best suits its unique needs.

Six Essential Communication Skills for Managers

The performance of pet store employees ultimately depends on their leaders’ ability to effectively communicate expectations and goals.
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Archive »Retailer Profiles

Selling in Style

Pittsburgh’s Healthy Pet Products is a successful fusion of owner Toni Shelaske’s wealth of knowledge in both store design and nutritional pet products.

The Personal Touch

Driven by her passion for customer service and natural health, owner Tammi Janel goes beyond the products on the shelves to offer a holistic wellness experience for pets and people at Blackbird’s Bowl.

Talk of the Town

A balanced product selection featuring both pet essentials and quirky items, a cat café, and a modern and spacious design aesthetic have people in Naples, Fla., talking about Planet Tails.
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Archive »Trends

Pet Tech Gets Smart

New advances in pet product technology are changing not only how owners interact with companion animals, but also how retailers approach category sales.

The Pet Parenting Boom

A recent study by sales and marketing firm Acosta reveals key information about the shopping patterns of pet owners.

The Easy Way to Add Grooming

Having a solid plan in place while being prepared to adjust course are keys to maintaining your sanity when expanding or debuting a pet store’s service offerings.
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Archive »Services

Strength in Diversity

Expanding an existing pet business with grooming services can be a great way to fuel growth, depending how the business owner goes about making such a splashy addition.

Ear Care 101

Regular, proper maintenance of a pet’s ears is essential in protecting it from painful and dangerous infections.

Grooming the Fearful Dog

Changing the grooming interaction into a pleasant and relaxed experience can go a long way in creating a positive change in anxious canine clients.
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February 2017

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The Top 25 Pet Retailers in North America

The latest edition of Pet Business’ Top 25 Retailers list is populated with powerhouse pet store chains that continue to grow by leaps and bounds.

The Next Chapter for Petco

What will new private-equity ownership mean for the big-box chain in 2016 and beyond?

Hand-Stripping the Cairn Terrier

Hand-stripping is a technique that can really set a groomer apart from the competition.

Mini Australian Shepherd Teddy Cut

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Exponential Growth

The latest edition of Pet Business’ Top 25 Retailers list reveals the staggering rate at which the pet specialty channel’s premier chains are expanding.
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