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Business and Marketing

Eating Clean

When shoppers are seeking out diets for their pets, they’re looking for Earth-friendly, clean formulas that feature wholesome ingredients with minimal inclusions.

Home for the Holidays

After a tumultuous year, preparing for the holiday season will be more important than ever.

Brand Boosters

Licensed products allow pet parents to extend their devotion to a brand or sports team onto their four-legged family members.
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Archive »Merchandising

Home for the Holidays

After a tumultuous year, preparing for the holiday season will be more important than ever.

Brand Boosters

Licensed products allow pet parents to extend their devotion to a brand or sports team onto their four-legged family members.

Leading the Pack

Elizabeth J. York, director of operations for Lone Wolf Pet Products, discusses how this family business is accomplishing its founder’s vision for providing pet owners with U.S.-made leashes that high-quality and durable, yet affordable.
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Archive »Technology

Tag, You’re It!

Pet ID tags have the potential to be a profit center if retailers are strategic about offering fresh and diverse options.

Beyond a Fringe Movement

Increasingly, pet parents are turning to health and wellness products similar to those used for their own personal well-being in order to treat their animals—including those that contain CBD.

A Smart Solution

Jeff Dickerson, CEO of DaySmart Software—makers of 123Pet Software—explains how the company’s technology helps make managing pet services easier than ever.
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Archive »Management

Stronger Than Ever

In a world that’s been turned upside down by the COVID-19 pandemic, one thing’s for sure—the pet industry has made the most of the grim situation and, once again, demonstrated its durability.

How Pet Businesses Have Survived the Pandemic

Quick adjustments and the support of their local communities have been instrumental in helping pet care professionals navigate this difficult time.

Satisfying Regional Needs

Geographical retailing allows retailers to provide an appropriate portfolio of products tailored to the specific wants and needs of local pet owners.
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Archive »Retailer Profiles

A Resource Center for Pet Parents

The success of Connecticut-based retailer NorthPoint Pets and Company illustrates the importance of prioritizing service over sales to build customer loyalty.

Making an Animal Connection

Since transitioning from advertising to pet retail, Patricia Harris Zeller has turned the Animal Connection into a prime example of what creative marketing can accomplish.

The MVP of Kentucky

The product of a lifelong love of pets and industry experience, Most Valuable Pets has set itself apart as an exceptional retailer of live animals and supplies for almost 27 years.

Puppy Love

Driven by an unparalleled love for dogs, a deep knowledge of pet nutrition and a commitment to personalized, caring customer service, Nancy Guinn has built Dog Krazy into a five-store success story with continued growth on the horizon.
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Archive »Trends

Eating Clean

When shoppers are seeking out diets for their pets, they’re looking for Earth-friendly, clean formulas that feature wholesome ingredients with minimal inclusions.

Home for the Holidays

After a tumultuous year, preparing for the holiday season will be more important than ever.

A Wholesome Appetite

Building a compelling dog food and treats inventory requires pet specialty retailers to be on top of what’s important to pet owners in order to get these customers through their doors.
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Archive »Services

Pricing Right

In order to appeal to customers of all income levels, retailers should rely on a good, better, best strategy to provide quality products at a variety of price points.

A Groomer’s Guide to Natural Products

Understanding what the words on the label actually mean can prove beneficial for the long-term health of pets.

Across the Board

As pets progress through the different stages of their lives, their needs evolve with them.
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Popular Articles

Why Pet Stores Should Be Concerned About Chewy's Latest Earnings Report

The online retailer has made significant gains in several key areas.

A Decade of Growth

The 2019 edition of Pet Business’ Top 25 Retailers list reveals that the pet specialty channel’s premier chains continue to expand at an incredible pace.

Chewy Raises Nearly $300 Million in Capital

The company expects to use the proceeds for "general corporate purposes, including growth initiatives."

The Golden Retriever Teddy Cut

This groom can be the perfect answer for Golden Retriever owners who want a cut that will keep their dogs cool in hot summer weather.

Tips and Tricks for Using Comb Attachments in Pet Grooming

Metal comb attachments are so useful, they truly are a professional groomer’s best friend. But you have to know how to use them properly.
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