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Business and Marketing

Making Waves

Three successful aquatics-focused retailers discuss the unique opportunities and challenges they face in today’s marketplace.

American Tails

As retailers satisfy consumer demand for pet products that are made in the USA, customers are discovering local sources for quality goods.

Tooth be Told

These oral care products battle bad breath while keeping pets’ teeth clean and healthy.
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Archive »Merchandising

American Tails

As retailers satisfy consumer demand for pet products that are made in the USA, customers are discovering local sources for quality goods.

Tooth be Told

These oral care products battle bad breath while keeping pets’ teeth clean and healthy.

Finding Opportunity

The pet identification product category has found its rightful place at retail as demand grows.
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Archive »Technology

Social Strategy

Online marketing tools can be invaluable, especially for those savvy retailers who know how to capitalize on the appeal of the live animals in their stores.

Taking Fetch to a New Level

Debbie Hamill, chief marketing officer at iFetch, discusses how the company is helping dogs around the world stay healthy, happy and out of trouble with engaging play products.

The Fast Track to Success

FasTrax CEO Doug Nolan discusses how pet specialty retailers of all shapes and sizes can streamline their operations and improve sales using the company’s cutting-edge technology solutions.
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Archive »Management

How Loyalty Programs Can Improve Your Business

A well-executed program will not only drive customers back into your store, it will provide valuable information that can be used to make your business more profitable.

The Fromm Family Tradition

Bryan Nieman, brand director for Fromm Family Foods, discusses the company’s growth, as well as its commitment to its community and independent pet retailers.

Putting Independents First

Dan Schmitz, national sales manager for KLN Family Brands, discusses the company’s unsurpassed commitment to independent pet retailers.
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Archive »Retailer Profiles

Making Waves

Three successful aquatics-focused retailers discuss the unique opportunities and challenges they face in today’s marketplace.

An Emphasis on Education

With a motto like “When you know better, you feed better,” it’s no surprise that The Natural Pet Enrichment Center prioritizes helping customers make healthy decisions for their pets.

Experience Over Everything

Bark Out Loud Doggie Boutique & Café makes an impact with local pet owners by hosting charming events and marketing with a personal touch.

Expression Through Design

Pet Express’ unique store setup coupled with an abundance of live animals makes for a memorable shopping experience that keeps customers coming back.
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Archive »Trends

American Tails

As retailers satisfy consumer demand for pet products that are made in the USA, customers are discovering local sources for quality goods.

The Re-Graining of Pet Food

After several years of watching the grain-free movement reshape the pet food category, the industry is suddenly seeing a resurgence of grain-in diets.

A Way of Life

Driven by passion for a specific identity or set of values, several brands are proving their lifestyle-focused models can thrive in an industry growing ever more competitive.
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Archive »Services

How Loyalty Programs Can Improve Your Business

A well-executed program will not only drive customers back into your store, it will provide valuable information that can be used to make your business more profitable.

Strength in Diversity

Expanding an existing pet business with grooming services can be a great way to fuel growth, depending how the business owner goes about making such a splashy addition.

Ear Care 101

Regular, proper maintenance of a pet’s ears is essential in protecting it from painful and dangerous infections.
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November 2017

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The Top 25 Pet Retailers in North America

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