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Business and Marketing

Lone Wolves

By offering a unique product selection, coupled with exceptional customer service in a fun and entertaining environment, independent pet stores can come out ahead of the pack.

Building a Pet Industry Powerhouse

In seven short years, ZippyPaws has evolved from an ambitious startup toy company to a fast-growing, recognizable brand with an increasingly diverse product lineup.

Treating Pets to Better Health

Functional treats offer consumers a way to support their pets’ physical and mental wellbeing.
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Archive »Merchandising

Lone Wolves

By offering a unique product selection, coupled with exceptional customer service in a fun and entertaining environment, independent pet stores can come out ahead of the pack.

Building a Pet Industry Powerhouse

In seven short years, ZippyPaws has evolved from an ambitious startup toy company to a fast-growing, recognizable brand with an increasingly diverse product lineup.

Can I See Some ID?

New technology makes investing in pet ID products easier, more affordable and smarter than ever before.
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Archive »Technology

Can I See Some ID?

New technology makes investing in pet ID products easier, more affordable and smarter than ever before.

Performance-Enhancing POS

Pet specialty retailers should be sure to take full advantage of the business-boosting features available in today’s leading point-of-sale systems.

Social Strategy

Online marketing tools can be invaluable, especially for those savvy retailers who know how to capitalize on the appeal of the live animals in their stores.
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Archive »Management

Building a Pet Industry Powerhouse

In seven short years, ZippyPaws has evolved from an ambitious startup toy company to a fast-growing, recognizable brand with an increasingly diverse product lineup.

How to Resolve Staff Conflicts

There are nine key steps that pet store owners and managers can take to effectively overcome conflicts among their employees.

Performance-Enhancing POS

Pet specialty retailers should be sure to take full advantage of the business-boosting features available in today’s leading point-of-sale systems.
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Archive »Retailer Profiles

Lone Wolves

By offering a unique product selection, coupled with exceptional customer service in a fun and entertaining environment, independent pet stores can come out ahead of the pack.

The Right Way

A growing chain, Petsway has proven its value as a pet retailer through its excellent service and unbridled compassion.

Making Waves

Three successful aquatics-focused retailers discuss the unique opportunities and challenges they face in today’s marketplace.

An Emphasis on Education

With a motto like “When you know better, you feed better,” it’s no surprise that The Natural Pet Enrichment Center prioritizes helping customers make healthy decisions for their pets.
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Archive »Trends

Treating Pets to Better Health

Functional treats offer consumers a way to support their pets’ physical and mental wellbeing.

What’s Feeding Pet Stores?

Sales data collected from more than 11,000 pet specialty stores reveals the pet food trends that are driving success for retailers across the country.

Bottom Line Boost

With growing consumer interest in high-quality pet nutrition and an ever-expanding variety of food, treats and other consumables on the market, retailers have an opportunity to reach new levels of sales success with these fast-moving categories.
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Archive »Services

How Loyalty Programs Can Improve Your Business

A well-executed program will not only drive customers back into your store, it will provide valuable information that can be used to make your business more profitable.

Strength in Diversity

Expanding an existing pet business with grooming services can be a great way to fuel growth, depending how the business owner goes about making such a splashy addition.

Ear Care 101

Regular, proper maintenance of a pet’s ears is essential in protecting it from painful and dangerous infections.
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February 2018

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Amazon Reveals Bold Plans for Pet Category

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Mini Australian Shepherd Teddy Cut

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The Top 25 Pet Retailers in North America

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Hand-Stripping the Cairn Terrier

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Pricing Success

To ensure their businesses stay profitable, grooming salon owners and operators must learn how to figure out a fair approach to pricing their services.
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