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Archive »Management

Leading the Farm-to-Pet-Bowl Revolution

Stephen Trachtenberg, president of Chasing Our Tails, discusses how his company is innovating the treats and chews category with single-ingredient chews that are made and sourced in the U.S.

Coaching to Resolve Conflict

Knowing how to address and diffuse a conflict creates a more cohesive and understanding work environment.

Quick and Easy

A lot of time can be wasted in the grooming salon, whether it's from idle chit-chat or late drop-offs/pick-ups. To keep things running smoothly, it's all about increasing efficiency.

The Ethical Approach to Chews

The Ethical Products team discusses how its longtime commitment to independent pet retailers has influenced the launch of its Fieldcrest Farms natural chews.

Pet Pros: Training for Success

Pet Pros prioritizes taking good care of its employees.

Pet Pros: Online Merchants

The 2019 Retailer of the Year learned how to manage e-commerce to keep up with buyer trends.

Improve Sales & Service with Suggestive Selling

Free online training from Pet Store Pro and PIDA builds skills to increase growth.

Living The Easy Life

Even though caring for pets is a time-consuming task, there are plenty of products that provide convenience.

The Imitation Game

Today, pets are more than just animals; they’re a reflection of owners’ tastes. Here’s how manufacturers and retailers are leveraging this phenomenon.

Building a Better Team

One of the best ways to ensure retail success is to employ a team of hardworking, motivated store employees.

How Grizzly Pet Products Ramped Up MAP Enforcement

The company partnered with a leading provider of software designed to reduce brand and pricing policy violations.

How to Deliver a Satisfying Shopping Experience

Retailers should be able to recognize customer satisfaction levels, and adjust to meet the needs of customers.
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Walmart Discontinuing Sale of Pet Fish

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The mass retailer's decision to discontinue the sale of pet fish will have repercussions for both suppliers and pet stores.

The Top Pet Products of 2018

The 17th-annual Pet Business Industry Recognition Award celebrates the best that the pet care category has to offer.
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