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Archive »Management

Preparing the Pack

Kriser's takes employee training to new levels with programs tailored for Millennials.

The Right Staff

Building an effective team of employees for your salon will require finding candidates who not only have the necessary skills, but also fit the image of your brand.

Get With the Program

Structured employee training builds the skills that are necessary to drive retail success.

HR Hacks

Demystifying human resources in your small business.

Retailing is not Third Grade Math

Why setting a price for an item should be more than simple multiplication.

Don’t End Up in the DOL Doghouse

How to survive an audit of your pet business when the Department of Labor comes knocking.

What You Track Grows

Measuring these three numbers is key to increasing yearly revenue.

Promoting a Service Attitude

Good customer service is imperative to running a successful business.

How to Resolve Staff Conflicts

There are nine key steps that pet store owners and managers can take to effectively overcome conflicts among their employees.

Putting Education First

With a comprehensive curriculum that blends experiential learning, online training and a formal classroom, Pet Food Express (PFE) ensures that all of its sales associates are prepared to help customers take the best possible care of their pets.

Problem-Free Problem Solving

Pet store owners and managers can solve issues successfully and efficiently by identifying the right approach and devoting the appropriate amount of time.

Coaching for Confidence

Enhancing confidence is one of the most neglected—yet effective—ways to coach your team to achieve performance excellence.
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Popular Articles

The Golden Retriever Teddy Cut

This groom can be the perfect answer for Golden Retriever owners who want a cut that will keep their dogs cool in hot summer weather.

A Volatile Year

The pet store chains that make up Pet Business’ annual Top 25 Pet Retailers list are facing many of the same challenges as their smaller counterparts in the channel.

Phillips and Animal Supply Company Sign Agreement to Combine

The two companies are joining forces to create a premier provider of pet food and supplies.

A Decade of Growth

The 2019 edition of Pet Business’ Top 25 Retailers list reveals that the pet specialty channel’s premier chains continue to expand at an incredible pace.

Bichon Frise Pet Trim

This cut is short enough to be practical while keeping the overall look of the Bichon, making it perfect for dogs that are active in the great outdoors.
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