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Training Basics

Using a well-developed employee education program to build a knowledgeable store staff is essential to the success of a pet specialty retail business.

On the Rebound

Whether or not the U.S. economy goes into a full-fledged recovery, next year is sure to present a variety of challenges and opportunities for pet specialty retailers.

The Road to Success

The close relationship between independent pet specialty retailers and their distributor partners has long been–and continues to be–the cornerstone of a healthy pet industry.

Higher Education

Crunch Time

When facing economic uncertainty, it is essential that pet specialty retailers find creative ways to cut operational costs without killing sales.

An Exotic Challenge

Retailers that deal in exotic pets must navigate a jungle of challenges and scrutiny from regulators.

Blueprint for Success

If done properly, a store redesign can greatly enhance a pet retailer's brand and ultimately result in increased sales.

Building a Better Shopping Experience

There are nine areas that pet specialty retailers should focus on to give their customers a more convenient, and thus more attractive, shopping experience.

Replicating Success

Retail franchises have long been dominant players in the pet industry. However, while joining a pet store franchise or franchising an established retail concept may be attractive options, neither move should be made without significant due diligence.

Recession Lessons

Pet-specialty retailers can learn a lot from the failures and successes of their counterparts in other industries.

Pet Stores in Peril

Even with pundits heralding an economic recovery, a tough competitive climate has many independent pet specialty retailers struggling to survive.

Shrink Wrap

Loss-prevention experts offer some low-cost, easy ideas on how pet specialty retailers can reduce troublesome shrink rates.
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