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Face Value

With the cost of being an employer increasing on multiple fronts, it is imperative that pet specialty retailers understand the true value of store staff and tailor their compensation accordingly.

Are You a Great Manager?

Pet storeowners and operators can analyze their management skills by assessing these 10 vital areas.

Great Expectations

Five pet specialty retailers share the essential attributes that every retail manager should have.

Plastic Protections

Failure to keep their customers' credit card information secure can result in crippling penalties for pet stores.

What Tomorrow Brings

Pet Business examines three major challenges that threaten the pet industry's well-being, and how retailers should prepare for what it is to come.

Leadership Checklist

The best storeowners and managers are those who can get the most from their staff.

In With the New

Five pet specialty retailers share their resolutions for enhancing the health of their businesses in the upcoming year.

Managing Margins

Facing unprecedented competition and pricing pressures, independent pet retailers must be sure that they are using the right margin strategy to keep their businesses profitable.

A Narrowing Pipeline

Will consolidation among pet industry distributors make it more difficult for independent retailers to access the products they need to set themselves apart from their competition?

A Move Toward Equality

As the Marketplace Fairness Act, otherwise known as the online sales tax, moves to the House, brick-and-mortar retailers should understand how it could affect their operations if it passes.

Learning to Profit

Retailers can and should use a formal, consistent employee-training program to grow their businesses.

Getting a Handle on Healthcare

While the ultimate impact of the new Patient Protection and Affordable Care Act remains to be seen, some of the challenges and opportunities that it will present to pet retailers are already apparent.
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