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Archive »Retailer Profiles

A Resource Center for Pet Parents

The success of Connecticut-based retailer NorthPoint Pets and Company illustrates the importance of prioritizing service over sales to build customer loyalty.

Making an Animal Connection

Since transitioning from advertising to pet retail, Patricia Harris Zeller has turned the Animal Connection into a prime example of what creative marketing can accomplish.

The MVP of Kentucky

The product of a lifelong love of pets and industry experience, Most Valuable Pets has set itself apart as an exceptional retailer of live animals and supplies for almost 27 years.

Puppy Love

Driven by an unparalleled love for dogs, a deep knowledge of pet nutrition and a commitment to personalized, caring customer service, Nancy Guinn has built Dog Krazy into a five-store success story with continued growth on the horizon.

The Modern Way

In just a few short years, Ben and Lisa Prakobkit have grown their store, The Modern Paws, into an award-winning operation known for impeccable store design and standout customer service.

Passionate Pet Pros

After spending the past 33 years building a reputation as one of the premier pet specialty retailers in the Pacific Northwest, the 23-store Pet Pros chain stands poised for a new era of growth built on the foundation of its “four pillars” of natural, healthy products, education, fun and community.

THE Tear Stain Solution

For nearly 20 years, Angels’ Eyes has been the brand that pet owners turn to for help in eliminating their dogs’ unsightly tear stains.

Celebrating Service

At Mounds Pet Food Warehouse, which is commemorating 50 successful years in business, community comes first.

A Pet Industry Pillar

Lindsy Argenti, marketing manager for Coastal Pet Products, discusses how the company’s longtime success continues to be driven by its partnerships with independent retailers.

Keeping it Real

Lori R. Taylor, CEO and founder of TruDog, is determined to help dogs live longer, happier and healthier lives by providing nutritious, clean pet food.

Skin Deep

Steve Rosenfeld, CEO of F.C. Sturtevant, discusses how this pioneer in skincare continues to innovate a category that is so important to the health and well being of pets.

Labor of Love

After losing their own beloved pet, Barbara and Howard Ratner opened Holistic Pet Cuisine, beginning a journey to change the lives of countless pets through holistic nutrition.
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