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Archive »Retailer Profiles

The Aquarium Experience

The Fish Gallery, in Texas, offers aquatics customers scalable, affordable options in a palatial retail setting

Head of the Class

The 2014 Pet Business Top 25 Retailers List reveals that North America's mid-sized pet specialty chains continue to grow stronger-thanks, in large part, to a clear focus on service and nutrition.

An Independent Spirit

Chuck & Don's Pet Food Outlet is a prime example of how a regional chain can stand up to big-box competitors by delivering high-quality products and customer service in a neighborhood pet shop atmosphere. That is why it has been named Pet Business' 2013 Retailer of the Year.

Keys To Success

Pet specialty retailer American Dog Outfitters clears several hurdles to find success in Key West.

The Strong Survive

While the past five years of economic strife have proven disastrous for many retailers, five pet specialty chains prove that it is possible to not only survive, but grow in a difficult economy.

Taking the Puppy Out of the Window

Three independent pet retailers share their experiences of life after puppy sales.

Welcome to the Club

Pet Club has emerged from the desert to become a player in several markets across Arizona and Colorado. The chain's rapid growth and success are why it has been selected as the Pet Business Retailer of the Year.

Chain Reaction

Pet specialty chains have fared quite well over the past five years despite-and in some cases, because of-recent economic troubles.

All in the Family

Over the past 30 years, Concord Pet Foods and Supplies—the 2011 Pet Business Retailer of the Year—has grown into a successful 21-store retail chain by combining the owner’s hands-on approach with empowered store managers.

A Passion for Pets & People

Mud Bay’s focus on doing what is best not only for pets, but also for its employees, has helped it become the Pacific Northwest’s premier independent pet retail chain

Confessions of a Pet Retailer

Forty-five years after he took over the family pet store, Al Selmer offers some insight into the challenges facing the modern independent pet retailer.

The Little Chain That Could

Pet Food Express has carved out a niche in the San Francisco Bay area by stressing merchandising, service and selection. That’s why the chain has been named the 2010 Pet Business Retailer of the Year.
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Popular Articles

The Top 25 Pet Retailers in North America

The latest edition of Pet Business’ Top 25 Retailers list is populated with powerhouse pet store chains that continue to grow by leaps and bounds.

The Next Chapter for Petco

What will new private-equity ownership mean for the big-box chain in 2016 and beyond?

Hand-Stripping the Cairn Terrier

Hand-stripping is a technique that can really set a groomer apart from the competition.

Mini Australian Shepherd Teddy Cut

The “teddy cut” is a versatile, all-over haircut that is perfect for active, thick-coated mini Australian shepherds.

Exponential Growth

The latest edition of Pet Business’ Top 25 Retailers list reveals the staggering rate at which the pet specialty channel’s premier chains are expanding.
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