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Archive »Retailer Profiles

Taking the Puppy Out of the Window

Three independent pet retailers share their experiences of life after puppy sales.

Welcome to the Club

Pet Club has emerged from the desert to become a player in several markets across Arizona and Colorado. The chain's rapid growth and success are why it has been selected as the Pet Business Retailer of the Year.

Chain Reaction

Pet specialty chains have fared quite well over the past five years despite-and in some cases, because of-recent economic troubles.

All in the Family

Over the past 30 years, Concord Pet Foods and Supplies—the 2011 Pet Business Retailer of the Year—has grown into a successful 21-store retail chain by combining the owner’s hands-on approach with empowered store managers.

A Passion for Pets & People

Mud Bay’s focus on doing what is best not only for pets, but also for its employees, has helped it become the Pacific Northwest’s premier independent pet retail chain

Confessions of a Pet Retailer

Forty-five years after he took over the family pet store, Al Selmer offers some insight into the challenges facing the modern independent pet retailer.

The Little Chain That Could

Pet Food Express has carved out a niche in the San Francisco Bay area by stressing merchandising, service and selection. That’s why the chain has been named the 2010 Pet Business Retailer of the Year.

Higher Education

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