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Archive »Retailer Profiles

Chain Reaction

Pet specialty chains have fared quite well over the past five years despite-and in some cases, because of-recent economic troubles.

All in the Family

Over the past 30 years, Concord Pet Foods and Supplies—the 2011 Pet Business Retailer of the Year—has grown into a successful 21-store retail chain by combining the owner’s hands-on approach with empowered store managers.

A Passion for Pets & People

Mud Bay’s focus on doing what is best not only for pets, but also for its employees, has helped it become the Pacific Northwest’s premier independent pet retail chain

Confessions of a Pet Retailer

Forty-five years after he took over the family pet store, Al Selmer offers some insight into the challenges facing the modern independent pet retailer.

The Little Chain That Could

Pet Food Express has carved out a niche in the San Francisco Bay area by stressing merchandising, service and selection. That’s why the chain has been named the 2010 Pet Business Retailer of the Year.

Higher Education

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The Truth About the FDA’s Grain-Free Dog Food Warning

The troubling lack of information could result in unnecessary panic among pet owners.

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Traditional pet retailers reveal their strategies for fighting back against the rising tide of internet competition.

Independent Evolution

This rising star in pet retail is bringing together some of the industry’s top chains and arming them with the resources needed to succeed in a fast-changing marketplace.

The Top 25 Pet Retailers in North America

The 2018 Pet Business Top 25 Retailers list shows that North America’s largest pet store chains continued to experience phenomenal growth over the past year—a trend that shows no signs of slowing.
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