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In this Issue

A History Lesson

There is a lot that the pet industry can learn about the importance of public relations by looking at the difficulties that the plastics industry has faced over the past 30 years.

Bird Keeping Dos (and Don’ts)

Retailers who educate their customers on the basic dos and don’ts of bird keeping will help ensure that both bird and owner are happy.

How to Be the Perfect Boss

A good boss acknowledges employees’ accomplishments–as well as their birthdays–and maintains a winning attitude even when they are having a rough day.

Training Products

Storeowners who provide products that support diverse training programs can greatly increase store traffic and add-on sales.

Recession Lessons

Pet-specialty retailers can learn a lot from the failures and successes of their counterparts in other industries.

Finding Natural Customers

Retailers can benefit by finding ways to peak the interest of holistic customers.

Craigslist Marketing

For retailers who take the time to get to know the ins and outs of Craigslist.com, the site can be a solid marketing tool.


By delivering a wide range of high-quality products, PetSupplyFactory.com has grown into a leading online distributor for small, independent pet specialty retailers.

Selling Supplements

Retailers who have a good understanding of dietary supplements are in the best position to make sales to small pet owners.

Beyond the Basics

Carrying a variety of snake species can pique customers’ interest and allow retailers to offer something unique.

Itchin’ for Relief

Retailers who take a holistic approach to flea prevention and treatment can boost sales and customer loyalty.

A Green Cat Aisle

Ten uncomplicated ideas that will help retailers make their cat aisles more environmentally friendly.


Aquatic Advertising

In this tough economy, it is important for retailers to get creative when advertising and marketing their aquatics section.

A Green Treat

Catherine Hoffmann and Martin Walls founded Bell Rock Growers because they believe in the importance of green nutrition.

Stepping Up Your Game

Welcome to the Neighborhood

Pet Industry Job Site

New Pet Food Company

Prevue’s Two New Lines

Super Pet Redesigns Website

Meet the Breeds a Success

New Pet Marketing Company

No Substitute For Service

Holiday Pet Safety Tips

Hartz Helping Shelters

A Reason to Shop

Personnel Announcements

Marshall’s Retailer of the Year

Dog Chewz NYC Reveals New Packaging

Replications Unlimited Adds Pet Products

Bio-Groom’s Two Pack

Richell Updates PAW TRAX Line

Back to Basics

Taking a Stand

Play stands are necessary items for birds, as they provide space to let loose with toys and climbing items that are different from those in the cage.
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April 2020


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