IBPSA Changes Conference Location Due to Hurricane



International Boarding & Pet Services Association (IBPSA) moved its Fifth Annual Pet Care Services Educational Conference & Trade Show to a different location due to damage from Hurricane Irma in Florida. The conference was originally scheduled at the Hyatt Regency Jacksonville Riverfront for October 3-5 with pre-conference events taking place October 1-2. It has been moved to the Omni Amelia Island Plantation Resort due to Hurricane Irma’s impact on the Hyatt and the dates remain the same. The new location is just 29 miles from the Jacksonville airport.


“This week, after believing it would be possible and with all of us moving ahead, the Hyatt was given unexpected word that they will not be able to be open for our conference after being seriously impacted by Hurricane Irma,” said Carmen Rustenbeck, IBPSA’s CEO and founder. “So, with help from the amazing Hyatt team, in the midst of their own incredibly trying circumstances, and some swift IBPSA negotiating, we are hugely relieved and excited to announce our new location for both conference and pre-conference events at the Omni Amelia Island Plantation Resort. “


The annual conference attracts the owners, managers, and key employees of pet boarding and daycare facilities, as well as pet sitters, veterinarians, groomers, trainers and more working in the pet care services industry. The conference brings together a lineup of new faces and seasoned pros who use their insight to educate and inspire pet care professionals. Session tracks include: Financial, Avoiding Burnout, Operations, Pet Care, Customer Relations, Marketing and Facility Design. 


The conference will be accompanied by an industry trade show and immediately preceded by pre-conference events for more intensive learning such as Pricing For Profit, a financial workshop tailored to maximizing profits for pet care facilities; Pet First Aid & CPR, a hands-on educational course that provides valuable first aid skills for dogs and cats; and Infectious Disease Management Certification Program, a 2-hour seminar that will address keeping pet care facilities free from infectious disease. 


“We are so grateful to the teams at the Hyatt Regency Jacksonville Riverfront and the Omni Amelia Island Plantation Resort for helping us make this happen,” said Rustenbeck. “These professional, hospitable, resilient Floridians made sure Irma did not disappoint the pet care professionals coming in from across the country for this conference – thank you!”


For information on all of the sessions, speakers, pre-conference, and more, visit www.petcareconference.com.


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