May 2017

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In this Issue

The Perfect Fit

Pet specialty retailers of all shapes and sizes are learning that developing a private-label program can be a great way to set their stores apart in an increasingly competitive marketplace.

Looking for Loyalty

What can pet stores do when a brand they have invested time and effort into suddenly jumps into a new retail channel or—maybe even worse—aligns itself with an online outlet that offers retail pricing below what most brick-and-mortar establishments pay at wholesale?

Raw Potential

While raw pet food sales continue to increase, consumer perceptions remain a hurdle that every pet specialty retailer must overcome to be successful in a category full of possibilities.

Un-Leashing Sustainable Success

Eco-friendly collars and leashes are made with alternative materials, but shoppers still want the same great quality and design.

Carried Away

Success in the feline travel category starts with stocking well-designed carriers that can ease the stress of the journey for both cat and owner.

A Crush on Plush

Pet owners are expecting more features and higher quality from the classically cute plush toy, so retailers must make their offering selections wisely.

A New Kind of Catnip Company

Marc A. Adams, chief of business development for Meowijuana, LLC, discusses how his company is bringing innovation to what he sees as previously underserved pet owners.

Ribbit Ribbit

With a well-crafted environment to live in, dart frogs make for a low-maintenance and visually appealing pet.

Coaching for Confidence

Enhancing confidence is one of the most neglected—yet effective—ways to coach your team to achieve performance excellence.

Coat Check

When helping customers find the right products to care for their pets’ skin and coat, retailers should work from the inside out.

Think Outside the Bars

To achieve sales success with large, expensive items like bird cages, retailers need to start by examining their strategy for getting customers in the door.

Playing it Safe

Pet specialty retailers can help keep the fun in summer for pets and owners through safety-focused conversations and products.

Raw Made Simple

Reed Howlett, CEO of Nature’s Variety, Inc., discusses how his company is making it easier than ever for pet owners to provide their animal companions with wholesome, high-quality nutrition.

The Premier Industry Event

What’s in a name? With Global Pet Expo, there’s more to it than you might think.

Filter Finesse

Pumps and filters are essential components of any tank setup, so retailers need to craft a finely tuned selection of high-quality products to meet their customers’ needs and preferences.

Picks of the Litter

Retailers who know the preferences of their customers and the particulars of the products available will be in the best position to choose a well-performing selection of bedding products.

Four Ways to Engage

There are several approaches that businesses can take to help educate legislators, regulators and the public about the great work the industry does for pets and pet lovers.

The Next E-volution of Phillips

Todd Shelton, CEO of Phillips Pet Food & Supplies, discusses how the company’s recent acquisition of PetFlow will result in a powerful e-commerce solution for local pet stores.

Trade Show Tips

The recent Atlanta Pet Fair and upcoming SuperZoo trade shows both offer professional groomers a great opportunity to gain the resources necessary for driving their businesses to new heights.

A Walk in the Park

Don’t fall behind on the array of products available to keep dog walks efficient, clean, safe and enjoyable.
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