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California's Pet Sales Ban Sets a Dangerous Precedent

It could have far-reaching consequences that impact everyone who makes a living in the pet industry.

Why Home Delivery is No Longer Optional

There is no excuse for any pet retailer to not offer the convenience of home delivery for their customers.

Why You Should Expand Before It's Too Late

Expansion can make it much easier to compete, particularly if one of pet specialty’s established powerhouse chains decides to move into your neighborhood.

What Does the Chewy.com Brand Exodus Mean for the Future?

As interesting as the response to PetSmart’s acquisition of Chewy.com has been so far, it will be even more interesting to see the implications it holds for similar deals moving forward.

One For All

What truly makes Pet Food Express stand out is the generosity that its owners have demonstrated in helping other independent retailers achieve their own success.

Looking for Loyalty

What can pet stores do when a brand they have invested time and effort into suddenly jumps into a new retail channel or—maybe even worse—aligns itself with an online outlet that offers retail pricing below what most brick-and-mortar establishments pay at wholesale?

Move Over Millennials

Now that we’ve seemingly got the Millennials all figured out—at least when it comes to how they shop for pet products—is it time to shift our focus to the next up-and-coming generation of consumers?

Millennialization and the Pet Industry

With all the talk about Millennials over the past several years, it may seem impossible that pet industry prognosticators could have underestimated the impact that these consumers have had—and will continue to have—on our marketplace.

Engaging the Next Generation of Pet Owners

Are you ready to market your services to a whole new generation of pet owners? Let’s hope so, because your ability to do so is sure to impact your grooming business—for better or worse.

Building on Your Strengths

Remember when it was easy to build and sustain a successful pet retail operation? Yeah, neither do I.

Excellence at Any Size

Success in the pet specialty channel is not solely the domain of the companies on the Top 25 Retailers list.

The Election Fallout Fallacy

Could shoppers’ post-election hangover end up putting a lump of coal in retailers’ stocking this holiday season?
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