What are your customers main concerns when it comes to pet food?

1. Origin of Ingredients (40.0%)
2. Nutritional Profile (20.0%)
3. Natural/Organic Formulation (13.3%)
4. Price (20.0%)
5. Use of Grains (6.7%)

What is the biggest challenge you face when it comes to staffing your store(s)?

1. Finding good candidates (50.0%)
2. Training (12.5%)
3. Retaining quality employees (25.0%)
4. Managing personalities (12.5%)

How has the economy affected your business over the past five years?

1. It has somewhat slowed growth (12.5%)
2. It has been catastrophic (15.6%)
3. It has had no impact (12.5%)
4. It has actually benefited the business (59.4%)

Does your store sell puppies?

1. Yes, we proudly sell puppies (13.8%)
2. No, we do not sell puppies but support other stores' right to do so (13.8%)
3. No, we do not believe any stores should sell puppies (72.4%)

What is your outlook for the coming year?

1. very positive (28.6%)
2. guardedly optimistic (47.6%)
3. very negative (23.8%)