When was the last time you significantly remodeled your store?

1. Within the past 12 months (48.8%)
2. Within the past 5 years (22.0%)
3. Within the past 10 years (14.6%)
4. More than 10 years ago (14.6%)

How has business been over the first quarter of 2010?

1. Great, sales are up (47.4%)
2. Okay, sales are flat (39.5%)
3. Poor, sales are declining (13.2%)

Have you considered franchising your business model?

1. Yes, we are currently pursuing it (31.6%)
2. Yes, but we decided it wasn't right for us (21.1%)
3. No, it does not interest us (47.4%)

Have you witnessed any of your pet specialty competitors go out of business over the past year?

1. Yes, we've seen some competitors shut down (65.2%)
2. No, the competition still seems to be going strong (13.0%)
3. Don't know, too busy keeping our own heads above water (21.7%)

What is your outlook for the coming year?

1. Very positive, economic recovery is around the corner (48.0%)
2. Very negative, reports on the end of the recession are premature (12.0%)
3. Guardedly optimistic, hoping (but not sure) that the worst is over (40.0%)