Cover Story

by Mark Kalaygian on Jun 30, 2015
“Mud Bay will soon be getting some new, yet familiar, owners—its employees. The retail chain is in the midst of instituting an employee stock ownership plan (ESOP), through which its staff will get a long-term stake in the company. It is all part of the prevailing culture of empowering and investing in employees that has become a hallmark of the Mud Bay retail model.“We believe that being an owner-operator has helped make our work for…”

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by Mark Kalaygian on May 28, 2015
“The writing is on the wall. Online pet product sales are here to stay, and they will almost certainly continue stealing market share from brick-and-mortar stores. But will the competitive threat from online outlets overwhelm and ultimately sink the traditional pet stores that have long been the backbone of the…”
by Mark Kalaygian on Apr 27, 2015
“It is a jungle out there for pet specialty retailers. Facing more—and stronger—competitors than ever before, many pet store owners find themselves locked in a battle to defend and grow their share of the lucrative pet care market. What is at stake is no less than the very survival of…”
by William F. Kendy on Mar 30, 2015
“Being an independent retailer in the pet industry is not for the faint of heart.Competition for customer dollars has never been more brutal, with local independents, big-box stores, category killers like Walmart, grocery stores and Internet retailers all trying to carve out their slice of the pet pie. It is…”
by Mark Kalaygian on Mar 1, 2015
“It is a great time to be in the pet business. Not only are consumers continuing to display an unwavering commitment to providing the best possible care to their beloved companion animals, manufacturers have stepped up with an ever-expanding assortment of innovative products to meet the demands and preferences of…”