Cover Story

by Barrie Dawson on Sep 1, 2013
“      The year is 2020, and the face of the American consumer has changed a bit in just a little more than six years.The aging baby boomer generation has begun to fade away and the millennials are not kids anymore. Hispanics comprise 20 percent of the population—on their way to as much as 30 percent in another generation—but Asians and other minorities are becoming more prominent, too. Digital shopping is now the norm…”

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by Mark Kalaygian on Aug 1, 2013
“    There are seismic changes taking place within the pet specialty distribution channel and the impact is already reverberating throughout the industry. Consolidation among pet product distributors is rapidly altering the supplier landscape for retailers—particularly small, independent pet stores. What was once a competitive field of mid-sized regional distributors…”
by Seth Mendelson on Jul 1, 2013
“              Chuck Anderson                      Bob Hartzell     Fearing the major pet retailers—or any merchant—is simply not part of the agenda at Chuck & Don’s. In fact, the company’s top executives are so certain that their merchandising and marketing strategy works they welcome competition from any…”
by Len Lewis on Jun 1, 2013
“      Just months from its start date, Obamacare has many pet retailers scratching their collective heads and wondering—some say worrying—about not only what to do, but how to do it and how much it is going to cost them.Some industry and healthcare experts say the new law, which…”
by Mark Kalaygian on May 1, 2013
“      It’s tough to be a single-store operator these days. Facing an unprecedented amount of competition and margin pressure–and lacking the economies of scale that chains enjoy–small, independent retailers must develop the right strategy for attracting and maintaining a loyal customer base, as well as maximizing every sale.…”