Cover Story

by Seth Mendelson on Jul 1, 2013
“              Chuck Anderson                      Bob Hartzell     Fearing the major pet retailers—or any merchant—is simply not part of the agenda at Chuck & Don’s. In fact, the company’s top executives are so certain that their merchandising and marketing strategy works they welcome competition from any and all other retailers. “We learned how to compete with Petco and PetSmart and any other major chain,” says Chuck Anderson, the company’s chief financial…”

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by Len Lewis on Jun 1, 2013
“      Just months from its start date, Obamacare has many pet retailers scratching their collective heads and wondering—some say worrying—about not only what to do, but how to do it and how much it is going to cost them.Some industry and healthcare experts say the new law, which…”
by Mark Kalaygian on May 1, 2013
“      It’s tough to be a single-store operator these days. Facing an unprecedented amount of competition and margin pressure–and lacking the economies of scale that chains enjoy–small, independent retailers must develop the right strategy for attracting and maintaining a loyal customer base, as well as maximizing every sale.…”
by By Lindsey Wojcik on Apr 1, 2013
“    The black eye that the pet food category suffered from the massive recall in 2007 has yet to fade. Although six years have passed since products from dozens of pet food brands were pulled from retail shelves because of possible melamine contamination, recalls remain a fact of life…”
by Melissa Breau on Mar 1, 2013
“      Most pet professionals would likely give out the same three pieces of advice to anyone looking to adopt or buy a puppy: choose a puppy that is the right fit for your home, make sure it gets plenty of training so it learns what is expected of…”