Cover Story

by Len Lewis on Jun 1, 2013
“      Just months from its start date, Obamacare has many pet retailers scratching their collective heads and wondering—some say worrying—about not only what to do, but how to do it and how much it is going to cost them.Some industry and healthcare experts say the new law, which goes by the official name of the Patient Protection and Affordable Care Act (ACA), will actually help many smaller pet retailers control their health insurance…”

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by Mark Kalaygian on May 1, 2013
“      It’s tough to be a single-store operator these days. Facing an unprecedented amount of competition and margin pressure–and lacking the economies of scale that chains enjoy–small, independent retailers must develop the right strategy for attracting and maintaining a loyal customer base, as well as maximizing every sale.…”
by By Lindsey Wojcik on Apr 1, 2013
“    The black eye that the pet food category suffered from the massive recall in 2007 has yet to fade. Although six years have passed since products from dozens of pet food brands were pulled from retail shelves because of possible melamine contamination, recalls remain a fact of life…”
by Melissa Breau on Mar 1, 2013
“      Most pet professionals would likely give out the same three pieces of advice to anyone looking to adopt or buy a puppy: choose a puppy that is the right fit for your home, make sure it gets plenty of training so it learns what is expected of…”
by Mark Kalaygian on Feb 1, 2013
“The toll that the latest Great Recession and lingering post-recession economic malaise has taken on a broad spectrum of retailers is undeniable. Specialty stores, in particular, have felt the effects of tightening consumer pocketbooks over the past five years, as price-focused mass retailers like Walmart have tried to leverage this…”