by Owen Maercks on Dec 1, 2013
“  The other day I was training a new employee and asked him: “I own this store, and yet, week in and week out, I spend a large portion of every day stocking our shelves with dry goods. It’s one of the most boring jobs in the store. Why do you think I do it?” He stared at me blankly and answered haltingly, “Because you like boring work?” I smiled.In reality, the answer to that…”

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by Owen Maercks on Nov 1, 2013
“    As I write this column, the death of two young Canadian boys, allegedly killed by a python, remains under investigation. As of yet, there do not seem to be any conclusive findings. The prevailing theory is that the boys were killed by the snake foundin the room where…”
by Owen Maercks on Oct 1, 2013
“      When a first-timer comes into your store, what is the most likely request they will make in terms of a snake, lizard, turtle or a frog? I am guessing the most common answers to those questions are garter snake, green anole, red-eared slider and bullfrog—those are all…”
by Owen Maercks on Sep 1, 2013
“    I remember wandering into a competitor’s store about 25 years ago and being utterly floored to see him selling a series of pre-made, five-gallon marine setups, replete with a bit of living coral, a few invertebrates and even some fish. Nowadays, the technology might be such that this…”
by Owen Maercks on Aug 1, 2013
“One of my all-time favorite customers was a mother-daughter team. Mom loved snakes but loathed spiders. Daughter was a devotee of eight-leggers but shuddered visibly at the sight of serpents. The two would stand at opposite ends of the counter to purchase supplies and, with some frequency, new pets. Only…”