As customers return to their traditional in-person shopping habits, pet retailers must be prepared to provide a safe, healthy in-store experience.
With the right approach, pet retailers can turn grooming services into a profit center within their stores.
With 2020 throwing challenge after challenge at retailers, the resilience of independent pet stores across America has been on full display as they’ve shored up their business practices, adjusted to COVID protocols and provided support to their communities when it was needed most.
In a world that's been turned upside down by the COVID-19 pandemic, one thing's for sure—the pet industry has made the most of the grim situation and, once again, demonstrated its durability.
Quick adjustments and the support of their local communities have been instrumental in navigating this difficult time.
In order to appeal to customers of all income levels, retailers should rely on a good, better, best strategy to provide quality products at a variety of price points.
Geographical retailing allows retailers to provide an appropriate portfolio of products tailored to the specific wants and needs of local pet owners.
Stewart Shanley, CEO of Earth Animal, and Michael Baker, president of Pet Food Experts, discuss what their companies have learned through the Coronavirus pandemic.
Incorporating sustainable practices into a pet business will have multiple long-lasting benefits.
When it comes to dealing with difficult customers, groomers who are able to keep their cool and stand their ground will come out on top.
There's always going to be a need for pet products, but how pet stores navigate the uncertain future of retailing will have a huge impact on their ability to remain competitive.
It's time to take a retrospective look at how the FDA's report on the alleged connection between DCM and grain-free dog food impacted and changed the pet industry.
Whether it's by plane, train or car, pet parents need to be prepared for any situation when traveling with their furry friends.
The right assortment can turn new pet owners into lifelong consumers.
Industry leaders gather for a roundtable discussion on how they've beaten back the tide against power players like Chewy and Amazon.
In order to ensure morale stays high, it's important to take an introspective look into your own attitude to see how it's affecting your employees.
With two New Hampshire locations filled with fun activities, live animals and extensive retail offerings, Woofmeow has carved a niche for itself as a unique destination for pet owners and other curious visitors.
For more than 150 years, the family behind Fromm Family Pet Food has been a pillar of the local communities in which their American dream became a reality.
The Pet Industry Joint Advisory Council and Pet Industry Distributors Association have collaborated on a new resource to help protect human and animal health.
Properly marketing your salon is a must if you want to produce a steady stream of regular clients.