In order to appeal to customers of all income levels, retailers should rely on a good, better, best strategy to provide quality products at a variety of price points.

Jeanne Jacobs, leader of business development for PetAlive, discusses how the brand has grown into a one-stop destination for herbal and homeopathic healthcare solutions.

Geographical retailing allows retailers to provide an appropriate portfolio of products tailored to the specific wants and needs of local pet owners.

When it comes to dealing with difficult customers, groomers who are able to keep their cool and stand their ground will come out on top.

There's always going to be a need for pet products, but how pet stores navigate the uncertain future of retailing will have a huge impact on their ability to remain competitive.

It's time to take a retrospective look at how the FDA's report on the alleged connection between DCM and grain-free dog food impacted and changed the pet industry.

Whether it's by plane, train or car, pet parents need to be prepared for any situation when traveling with their furry friends.

In order to ensure morale stays high, it's important to take an introspective look into your own attitude to see how it's affecting your employees.

With two New Hampshire locations filled with fun activities, live animals and extensive retail offerings, Woofmeow has carved a niche for itself as a unique destination for pet owners and other curious visitors.

For more than 150 years, the family behind Fromm Family Pet Food has been a pillar of the local communities in which their American dream became a reality.

Burt Ward, founder and president of Gentle Giants Dog and Puppy Food, explains the company's commitment to helping canines live longer, healthier lives.

The Pet Industry Joint Advisory Council and Pet Industry Distributors Association have collaborated on a new resource to help protect human and animal health.

Properly marketing your salon is a must if you want to produce a steady stream of regular clients.

Glenn Novotny, CEO of Emerald Pets, explains how his company's commitment to sourcing and making its products in the U.S. ensures safety and quality.